Account Manager
Company Description
OTC Industrial Technologies, founded in 1963, is one of the largest industrial distributors and service providers in the United States. With 40 brands, more than 60 locations, and over 2,000 associates nationwide, OTC delivers customized solutions to customers across virtually every industry. Its brand segments provide expert support for motion control, factory automation, pump systems, fluid power, spray finishing, power transmission, and compressed air equipment and services. OTC emphasizes technical expertise, strong customer relationships, and long-term partnerships that help organizations improve productivity and reliability. Role Description The Account Manager role is a full-time remote position responsible for developing and maintaining strong relationships with industrial customers. Day-to-day activities include managing a portfolio of accounts, understanding customer needs, and recommending appropriate solutions and services. The Account Manager will prepare quotes and proposals, coordinate with internal technical and service teams, and ensure timely follow-up on orders and projects. This role also involves identifying new business opportunities, supporting contract negotiations, and monitoring key performance metrics. The individual will collaborate closely with sales leadership, participate in pipeline reviews, and provide accurate forecasting and account updates.
Qualifications
Strong customer relationship management skills, including account planning, retention, and growth. Experience in industrial sales or solutions-based selling within sectors such as motion control, automation, fluid power, or related fields. Ability to understand technical concepts and translate them into clear, value-focused conversations with customers. Proficiency with CRM systems, basic data analysis, and standard office software (e.g., Excel, PowerPoint, email tools). Effective communication, negotiation, and presentation skills, both written and verbal. Strong organizational and time-management skills, with the ability to prioritize multiple accounts and deadlines. Comfort working remotely, with a high level of self-motivation, accountability, and collaboration across dispersed teams. Bachelor’s degree in Business, Engineering, or a related field, or equivalent relevant experience. Prior experience in industrial distribution, manufacturing, or a similar environment is preferred. Willingness to travel as needed to customer sites, company locations, and industry events.