Account Manager / Executive
TalentCross partners with US-based clients to connect LATAM talent with exciting global opportunities. We are hiring for a fast-growing consumer goods company that specializes in premium dog treat brands and custom-branded consumable souvenirs for hotels, coffee shops, boutique retailers, and destination businesses across the US.
About the Role
This is a full-cycle sales and client success role. You will receive warm inbound leads, convert them into accounts, and manage those relationships long-term—driving reorders, upsells, and referrals. You'll also have the freedom to prospect independently.
Responsibilities
- Work a pipeline of warm inbound leads, qualify prospects, and close deals.
- Conduct discovery calls, send proposals, handle objections, and onboard new clients with clear expectations around order minimums, timelines, and product options.
- Own client relationships once accounts are live—proactively reach out ahead of reorder windows, identify upsell opportunities, and maintain account health.
- Prospect independently for cold leads, particularly gift and souvenir shops, coffee shops, and destination retailers.
- Keep CRM updated and share regular feedback with founders on lead quality and market signals.
Requirements
- 3–6 years of experience in B2B sales, account management, or client success.
- Proven track record of closing inbound leads and managing accounts.
- Self-starter, comfortable owning a full sales cycle without hand-holding.
- Strong organizational skills and CRM fluency (Airtable, HubSpot, or similar).
- Excellent communication skills for daily client interactions via phone, video calls, and email.
- Entrepreneurial mindset with a focus on growth and opportunity.
Why Join Us
- Competitive USD compensation with uncapped commission.
- Remote, full-time role aligned to US Central Time business hours.
- Opportunity to be part of a lean, growing business and make a direct impact.
- Monthly payments via Wise.
- Realistic annual earnings of $36,000–$48,000+.
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