Account Manager III

This is a Fully Remote Job About Our Client: The organization operates in the risk management sector, focusing on workers' compensation, auto, health, and disability management industries. Established in 1987 and publicly traded since 1991, the organization addresses challenges in this space by providing integrated, technology-enabled solutions. It maintains a nationwide presence with over 4,000 employees and emphasizes core values such as accountability, commitment, excellence, integrity, and teamwork. About the Opportunity: The ACCOUNT MANAGER III is responsible for managing client relationships at an executive level to ensure delivery of services that meet and exceed expectations. This role focuses on growing market share by maintaining client stewardship, driving revenue growth, and introducing additional services. The position is key to maintaining customer satisfaction, retention, and aligning service delivery with customer goals. Responsibilities: Provide consultative services for new and existing accounts. Introduce new services independently or with assistance. Manage local or regional accounts with minimum revenue thresholds. Drive revenue growth within assigned accounts. Oversee collections in coordination with operations management. Conduct regular stewardship meetings and ensure accuracy of client reports. Maintain continuous communication to meet service expectations. Escalate potential issues proactively to management. Facilitate customer setup and service implementation. Coordinate and attend customer meetings with internal participants. Ensure agreed service standards are met. Develop and maintain account service instructions. Manage contract renewals and pricing discussions. Present information for contract renewals and service opportunities. Participate in monthly account manager calls. Provide monthly updates and document opportunities in CRM. Requirements: Bachelor's degree or equivalent in business, sales, or marketing. Experience in account management. Preferably training in insurance, managed care, or related field. Proficiency in Microsoft Office and CRM software. Strong communication, organizational, and interpersonal skills. Ability to balance customer orientation with results-driven approach. Pay Range and Compensation Package: Pay Range: $83,494 to $139,002 Benefits & Perks: Medical insurance (HDHP) with pharmacy Dental insurance Vision insurance 401(k) plan with Roth option Paid time off Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.