Account Representative

The Early Out Representative will prepare and submit insurance claims for patients, and make outbound calls to collect and manage account payments.

Schedule: Monday through Thursday – assigned a shift between 7:00am to 8:00pm CST, Friday – assigned a shift from 7:00am to 5:00pm CST, Every other Saturday – 9:00am to 1:00pm CST

Location: Can work remotely, candidates local to Chicagoland preferred

Salary: $23.00/hour, also eligible for up to $200/month bonus

Additional Compensation and Benefits:

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

• Medical, Dental, and Vision insurances from premium providers
• 401K with matching
• Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
• Tuition Reimbursement
• Paid Time Off, Wellness Days, and Paid Holidays
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

DAY TO DAY

• Make outbound calls to collect, post, and manage account payments
• Prepare and submit claims to insurance companies either electronically or manually
• Identify and resolve patient billing issues and complaints
• Evaluate patient financial status and establish payment plans or arrangements
• Report on status of delinquent accounts
• Correct and resubmit claims to insurance companies and third-party payers
• Investigate and correct rejected or denied claims
• Translate patient information into alphanumeric and numeric medical codes
• Maintain strict confidentiality and adheres to all HIPPAA and FDCPA guidelines and regulations

WHAT YOU MUST POSSESS

Must Have:

• Bilingual in Spanish strongly preferred
• 3 to 5 years of experience in medical billing
• Experience in Collections
• Experience speaking with customers and insurance providers
• Knowledge of HIPPA and FDCPA
• Knowledge of medical coding, billing, and third-party billing procedures
• High School Diploma or equivalent experience required
• Associate’s Degree or higher preferred

WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.

The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.

At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.

We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.

At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!

Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

3-5 years medical billing and collections experience; knowledge of HIPAA and FDCPA; medical coding and third-party billing procedures; high school diploma or equivalent; bilingual Spanish strongly preferred.

Key Responsibilities

• submitting insurance claims
• collecting account payments
• resolving billing issues

Job Details

• Category: Customer Service
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Chicago or United States
• Salary: USD 47,840 – 47,840 / year
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Tuition reimbursement
• Retirement plan

About Harris & Harris

A full-service revenue recovery firm specializing in utilities, government, and healthcare markets. — Industry: Finance