Account Specialist - Inside Sales

About Us

Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.

A Brief Overview

The Account Specialist, Inside Sales role is responsible for driving revenue in established small/dormant accounts and is responsible for quarterly sales quota attainment. The account specialist will be required to maintain an aggressive lead pipeline and place outbound calls in support of sales and marketing programs while achieving monthly performance goals. This role will support both the Injectable and Skincare sides of the business.

What You Will Do

• Plan and place outbound calls to potential and existing customers via telephone and email, convert to sales
• Handle inbound sales calls and emails and convert into sales
• Process incoming leads from tradeshows
• Work with manager team to establish, maintain and improve marketing strategies to promote company products
• Keep management informed of all activity, including timely preparation of reports.
• Identify and/or contact customers in relation to special targeted sales campaigns that are specifically outlined by the Manager, Inside Sales.
• Consistently achieves sales quota across portfolio. Proficient in sales execution component of marketing plans and demonstrates adaptability and creativity with multiple initiatives.
• Manage sample allocation, placing orders, providing marketing material and assisting accounts with marketing strategies.
• Provide technical training to the customer on application and use of company’s products
• Support leave of absence and vacant territory coverage
• Attend sales training and sales meetings as required

Minimum Requirements

• Bachelor's Degree
• 2+ years proven sales experience with documented success

Preferred Qualifications

• Healthcare industry involving interaction with physicians, patients, etc. Aesthetics, dermatology, or cosmeceutical sales is preferred.

Technical & Functional Skills

• Demonstrated above average communication skills
• Ability to understand and communicate detailed product information on label for assigned product
• Ability to establish strong relationships over the phone
• Ability to drive sales results in given geographies
• Prioritize and multi-task effectively
• Technology savvy - Ability to execute inside sales using call center technology
• Knowledge of methods
• Working knowledge of SAP and OCE preferred.
• Skilled in MS Office and Excel
• Personal skills
• Strong problem-solving skills
• Exceptional communication and selling skills

Bachelor's degree; 2+ years proven sales experience with documented success; healthcare industry experience preferred; SAP and OCE preferred; MS Office and Excel skills.

Key Responsibilities

• making outbound calls
• handling inbound calls
• managing sales pipeline

Skills & Tools

SAP, OCE, Microsoft Office, Microsoft Excel

Job Details

• Category: Sales
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Raleigh, North Carolina, United States
• Languages: English

About Merz Aesthetics

A specialty healthcare company offering injectables, devices, and skincare products to enhance confidence. — Industry: Healthcare