Administrator

Must live in or around the Quad Cities, Sterling, Dixon areas Job Summary: The Administrator provides operational, clinical, and regulatory leadership across Plymouth Place Management Services, ensuring the delivery of high-quality, compliant, and financially sustainable healthcare services across supported communities and programs. This role is responsible for interpreting regulatory requirements, establishing system-wide policies and procedures, and driving consistency, performance, and excellence in health center operations. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Employee will apply skills to ensure Person Centered Care as exhibited through our Pillars of Excellence: PEOPLE.STEWARDSHIP.SERVICE.QUALITY.GROWTH. - Provide leadership, oversight, and strategic direction for assigned health center operations, ensuring effective 24/7 clinical service delivery. - Interpret federal, state, and accreditation standards to develop, implement, and maintain system-wide policies and procedures. - Ensure compliance with all applicable federal, state, local, and licensing regulations, including IDPH, OBRA, and accreditation requirements. - Partner with operational and clinical leaders to establish and maintain appropriate nurse staffing models and workforce strategies. - Support the mission, vision, and values of Plymouth Place through strong clinical outcomes and fiscal accountability. - Develop and promote a customer-focused culture centered on high-quality, costeffective care and service excellence. - Lead the development, communication, and consistent application of policies and procedures at assigned communities. - Participate in budget development and provide oversight to ensure financial performance aligns with organizational goals (if applicable). - Oversee recruitment, development, and retention of qualified leadership staff across assigned service lines. - Monitor staffing efficiency, including scheduling practices, overtime utilization, and contract labor management. - Provide oversight for procurement, utilization, and inventory management of supplies and equipment across operations. - Identify and implement opportunities for program growth and revenue generation. - Maintain current clinical knowledge and ensure best practices are implemented across services. - Ensure orientation, ongoing education, and competency-based training programs are in place for all staff. - Provide guidance and oversight related to resident admissions processes and clinical appropriateness across communities. - Collaborate and communicate effectively with executive leadership, Medical Directors, Consultant Pharmacists, and interdisciplinary teams. - Lead and facilitate system-wide Quality Assurance and Performance Improvement (QAPI) and Safety Committee initiatives. - Serve as Abuse Prevention Coordinator, ensuring compliance with all reporting and investigation requirements. - Establish and enforce safety programs and policies; identify, report, and resolve safety concerns. - Oversee talent acquisition processes, ensuring adequate staffing levels of qualified personnel across services. - Set clear expectations for leaders through defined goals, performance management, and ongoing feedback. - Address and resolve resident and family concerns in a timely and professional manner. - Maintain compliance with all required training, infection control practices, and organizational policies. - Maintain regular and punctual attendance at work and meetings. - Attends in-service and education programs. OTHER DUTIES: - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. - During emergencies or natural disasters may be required to be on duty for the duration of the disaster. - Additional duties, responsibilities, and activities to be completed as assigned. - This is a traveling position and may need to live within a certain mile range of the assigned property. JOB REQUIREMENTS: - Active Illinois Nursing Home Administrator (NHA) License in good standing. - Minimum of 3–5 years of progressively responsible leadership experience in healthcare operations, with preference for multi-site or system-level oversight. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: - Demonstrated experience working with geriatric populations across the continuum of care, including skilled nursing, rehabilitation, and/or senior living environments. - Strong knowledge of federal and state regulatory requirements (including IDPH, OBRA) and accreditation standards. - Proven ability to lead teams, drive clinical and operational performance, and manage financial outcomes. - Experience in staff development, workforce planning, and building high-performing leadership teams. - Excellent communication, problem-solving, and decision-making skills, with the ability to influence across multiple levels of the organization. - Solid organizational skills including attention to detail, critical thinking, and multi-tasking skills. - Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with residents, families, and employees. ENVIRONMENTAL AND PHYSICAL ACTIVITY REQUIREMENTS: - The physical activities of this position constantly require effective talking, hearing, sitting, walking, and standing functions. - The position also often involves sedentary work where sitting is required most of the time, with occasional standing or walking. - The position also often requires exerting up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. - Must be able to perform activities with close visual acuity, such as reading a computer screen and reading print material. - The functions of this position are conducted in a temperature-controlled environment. OSHA Exposure Category: Category II – Position includes tasks that involve some exposure to blood, body fluids, tissues; possible could be required to perform Category I tasks. INTELLECTUAL/EMOTIONAL REQUIREMENTS: - The occupant of this position must be able to perform the responsibilities of the position well under pressure. - The position requires adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure. - This position requires the ability to deal with and find resolutions to problems and maintain a productive working relationship with employees and may be interrupted frequently to meet the needs and requests of others. - It also requires adaptability to fluctuate between priorities daily while being responsive to needs as they arise.