Amazon Virtual Assistant
JOB LOCATION: Remote SALARY: To be discussed JOB DESCRIPTION We are looking for an Amazon Virtual Assistant to support the day-to-day operations and growth of an established e-commerce business. The role will involve supporting multiple sales channels, managing customer and order-related activities, maintaining product listings, assisting with marketing initiatives, and helping ensure smooth overall e-commerce operations. KEY RESPONSIBILITIES - Customer Service - Inventory Management - Shipment Management - Product Listing and Optimization - Case Management - Sponsored Ads using Helium 10 and Amazon Seller Central - Email Marketing - Creating Images for Email Marketing - Setting Up and Updating Shopify Pages - Creating Discounts and Promotions KEY RESPONSIBILITIES Primary Marketplace: Amazon US Other E-commerce Platforms: Walmart Etsy eBay Shopify LINE OF BUSINESS (LOB) Focus: Advanced Operations, Profitability Tracking, and Brand Growth. Specialization: High-level maintenance of Private Label accounts with a dual focus on logistics and digital marketing. QUALIFICATIONS - Proven Experience: At least 1 year proven experience as an Amazon VA with a heavy focus on backend operations and data management. - Technical Stack: Proficient in Sellerise, Shipstation, and Amazon Seller Central. - Data Proficiency: Advanced knowledge of Google Sheets/Excel (must be comfortable with formulas for profit tracking). - Creative Skills: Experience in basic graphic design and content scheduling for social media. - English Fluency: Excellent written English for professional customer communication and feedback de-escalation. - Reliability: Ability to work independently, meet daily reporting deadlines, and maintain focus during graveyard shifts. SYSTEM REQUIREMENTS Main Device: - Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent. - RAM: 8 GB or higher. - Storage: Minimum of 112 GB. - Internet Speed: At least 20 Mbps for both download and upload speeds. Backup Device: - Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent. - RAM: Minimum 4 GB. - Storage: Minimum of 112 GB. - Internet Speed: At least 10 Mbps for both download and upload speeds. Note: The use of mobile phones or tablets is not accepted for this role.