Appointment Setter
Position - Part-Time B2B Appointment Setter / Telesales Executive – UK Telecom Sales
## About Broadgate Voice & Data
Broadgate Voice & Data is a UK-based telecommunications provider delivering business communication and connectivity solutions, including Business VoIP, Business Broadband, FTTP, SoGEA, Business Mobile, and Cloud Communication services.
Due to continued growth, we are looking for an experienced *B2B Appointment Setter / Telesales Executive* to join our sales team and generate high-quality sales opportunities across the UK.
This role is ideal for a confident outbound sales professional who enjoys speaking with business owners, identifying opportunities, and booking qualified appointments for our Business Development Managers.
Tasks
## The Role
As a Part-Time B2B Appointment Setter / Telesales Executive – UK Telecom Sales, you will be responsible for contacting UK businesses, identifying decision-makers, understanding their current telecom requirements, and generating qualified appointments for our sales team.
You will work with company-provided leads, a modern CRM system, and professional sales resources to build a strong pipeline of prospective customers.
This is a results-driven position offering an excellent hourly rate together with an attractive uncapped commission structure.
## The Ideal Candidate
You are someone who:
- Enjoys outbound B2B sales and speaking with new business customers.
- Is motivated by targets, commission, and delivering results.
- Has the confidence to create opportunities from cold conversations.
- Understands that quality appointments are more valuable than high call volumes.
- Wants a flexible part-time role with excellent earning potential and long-term career opportunities.
Requirements
## Key Responsibilities
- Make *30–50 quality outbound B2B calls* during each 4-hour shift.
- Contact UK businesses and engage with owners, directors, and key decision-makers.
- Identify opportunities to improve customers' telecom and connectivity services.
- Qualify prospects based on their current supplier, contract renewal dates, business requirements, and future plans.
- Book *1–2 qualified appointments per working day* for the sales team.
- Maintain accurate records and follow-up activities within the CRM.
- Work closely with the sales team to maximise conversion opportunities.
- Achieve agreed activity and appointment targets while maintaining high-quality conversations.
## Expected Performance Targets
Successful candidates should typically achieve:
- *30–50 quality outbound calls per day*
- *1–2 qualified appointments per working day*
- *20–40 qualified appointments per month*
- Consistent contribution towards monthly sales and revenue targets through high-quality appointments.
A qualified appointment is with a business decision-maker who has a genuine interest in reviewing their telecom services and is willing to meet with one of our sales consultants.
## What We Are Looking For
### Essential Requirements
- Minimum *2 years' experience in B2B outbound telesales or appointment setting*.
- Proven track record of achieving sales or appointment targets.
- Excellent telephone communication and relationship-building skills.
- Confidence speaking with business owners and senior decision-makers.
- Strong objection-handling and negotiation skills.
- Self-motivated, organised, and target-driven.
• Comfortable working independently.
- Experience using CRM systems such as HubSpot, Salesforce, Zoho, or similar.
### Desirable Experience
Experience selling any of the following would be highly advantageous:
- Telecoms
- Business Broadband
- VoIP Solutions
- IT Services
- SaaS
- Utilities
- Business Services
Benefits
## What We Offer
- Competitive hourly rate of *£15–£20 per hour*, depending on experience.
- *Uncapped commission* for every successful customer sale generated from your qualified appointments.
- Typical commission is *£5–£25 per connected user (seat)*, depending on the products and services sold.
- Additional monthly performance bonuses.
• Flexible part-time working hours.
• Remote working.
• Full product and sales training.
• Ongoing coaching and support.
- CRM, sales tools, and qualified leads provided.
- Paid holiday entitlement in line with UK employment legislation.
- Opportunity to grow within an expanding UK telecoms business.
If you are an experienced B2B telesales or appointment-setting professional looking for a flexible role with excellent earning potential, we'd love to hear from you.
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