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Appointment Setter | (SA)

Work from home Full-time role Hiring

This is a remote position.

Appointment Setter | Warm Leads

Location: Remote, South Africa Hours: 30 hours per week Working Hours: Aligned to Western Australian business hours Rate: AUD $7 per hour Employment Type: Ongoing remote contractor role with potential progression to full-time hours

Role Overview

We are recruiting for a remote Appointment Setter to support an established Australian business networking organisation.

This role focuses on following up warm and previously engaged prospects, re-engaging interest, qualifying suitability, and booking appointments directly into the manager’s calendar.

This is not a cold lead generation role. You will work from warm lead lists, follow a structured script, manage follow-ups carefully, and maintain accurate CRM records.

Key responsibilities include:

  • Contacting warm and previously engaged prospects by phone
  • Re-engaging leads who have attended events, previously enquired, or shown interest
  • Qualifying prospects before booking appointments
  • Booking suitable appointments directly into the manager’s calendar
  • Following provided scripts while keeping conversations natural and professional
  • Handling objections confidently and respectfully
  • Managing follow-up activity across calls, email, and text where required
  • Maintaining accurate CRM notes, call outcomes, callbacks, and follow-up dates
  • Working consistently toward call, contact, appointment, follow-up, and conversion targets
  • Confirming appointment details to help reduce cancellations and no-shows
  • Keeping the sales pipeline organised and up to date
  • Providing clear reporting on activity and appointment outcomes

Requirements

  • Previous experience in appointment setting, outbound calling, telesales, lead generation, or business development
  • Strong verbal communication skills
  • Confidence speaking with business owners and professional contacts
  • Experience working with warm leads and re-engaging previous prospects
  • Ability to follow a script without sounding robotic
  • Strong listening and objection-handling skills
  • Good judgement when qualifying whether a prospect is genuinely suitable for an appointment
  • Comfortable working toward KPIs and activity targets
  • Strong CRM discipline and accurate note-taking
  • Reliable, organised, and comfortable working independently
  • Previous international or Australian market exposure is advantageous
  • Experience with CRM platforms such as GoHighLevel, HubSpot, Close, or similar systems is beneficial
  • Reliable computer or laptop
  • Stable high-speed internet
  • Backup power and/or internet connectivity
  • Professional headset or calling setup
  • Quiet and suitable home working environment
  • Availability to work 30 hours per week aligned to Western Australian business hours
  • Comfortable with a rate of AUD $7 per hour
  • Benefits

    • Fully remote role based in South Africa
    • 30 hours per week
    • AUD $7 per hour
    • Warm lead environment rather than cold prospecting
    • Structured scripts, lead lists, and established processes provided
    • Opportunity to work with an Australian business and gain international market exposure
    • Potential for increased hours and progression based on performance and business needs
    • Ongoing contractor opportunity for the right person

    Originally posted on

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