AR Associate
Upstream Rehabilitation is looking for a AR Associate - MVA/Billing Review to join our team AR Associate – MVA/Billing Review Location Type: Birmingham, AL (Remote) Build Your Career with Us! Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. The Role: Join Upstream Rehabilitation, where your work makes a real impact! As an AR Associate MVA/Billing Review, you will ensure timely and accurate reimbursement of aged Accounts Receivables while helping resolve unpaid accounts. In this role, you will work closely with auto insurance carriers and attorneys to manage Motor Vehicle Accident (MVA) and Motor Vehicle Accident Litigation (MVAL) claims. Through a focus on quality, productivity, and account resolution, you will play a key part in advancing Upstream's mission, vision, and values while contributing to the organization's continued growth and success. What You’ll Do: - Review unpaid accounts and take appropriate action to receive proper reimbursement. - Actions should result in payment, which will reduce the overall AR balance. - Ensure payments received are appropriate and in full. - Meet all established productivity benchmarks and requirements set forth by your supervisor. - Ensure all actions and reviews performed are properly documented. - Report infractions, errors and breaches if/when identified. - Correct accounts which could include but is not limited to: Identifying incorrect and verifying correct payers, payer overlaps, pulling, identifying and reading medical EOB’s, taking adjustments or transfers, creating tasks if money needs to reapplied. - Identify and report trends to the Team and Supervisor. - Meetings in the remote setting are expected to be present on live video. - Identifying state billing rules and guidelines including statue of limitations. - Assisting customers both internal and external as needed. - Ensure all tasks are created, responded to or completed within the designated time frame or due date whichever comes first. - Report all actions