Associate Director of Logistics
About Us
BAGGU is a design focused bag company based in San Francisco, California. We are a small but hard-working team of people dedicated to making cool bags that feel good to use. For more information on our company visit us at www.baggu.com or follow us on Instagram @baggu. Please note that [email protected] is used for Customer Experience inquiries - please do not use this channel for Application inquiries.
About the Role
BAGGU is looking for an Associate Director of Logistics with proven experience scaling logistics operations and leading high-performing teams. This role is responsible for building and scaling the logistics network, operations, and partnerships needed to support BAGGU’s domestic and international growth while maintaining strong operational performance, ensuring on-time launches, and delivering a consistent customer experience. Working closely with the Director of Supply Chain, this person will own BAGGU’s 3PL network strategy, importing, and distribution operations. They will lead and develop the Logistics team, manage operational costs and performance, and build the processes, partnerships, and infrastructure needed to support the company’s continued growth. Location and Working Hours Remote 9am-5pm Remote, limited to candidates in the following states: CA, OR, NM, PA, IL, NJ, MI, NY, VA, WA Ability to travel U.S. & internationally (1-2 weeks per year) for 3PL visits
Responsibilities
Owns logistics network strategy, including warehouse capacity, expansion, and distribution footprint. Lead and develop a growing Logistics team of 8+ members, including hiring, career development, and performance management. Own 3PL partnerships, including partner selection, onboarding, contract negotiations, service levels, and performance accountability. Own logistics costing, budgets, and operational financial performance, identifying opportunities to improve cost efficiency and operational margins. Establish and oversee Logistics KPIs, reporting, and performance management. Own and scale domestic and international logistics operations, overseeing inventory movement from factory departure through customer delivery. Ensures operations scale to support new channels, markets, and volume without disproportionate complexity. Maintains strong operational performance, service levels, and a consistent customer experience. Builds scalable systems, processes, and workflows that improve visibility, accuracy, efficiency, and control. Ensures on-time inventory readiness and fulfillment for omnichannel launches. Proactively identify and mitigate operational risks, develop contingency plans, and lead issue resolution to minimize business disruption. Partner cross-functionally with Planning, Supply Chain, Finance, and Commerce to align logistics operations with business priorities and growth plans. Requirements 7+ years in logistics, distribution, fulfillment, or supply chain operations. Proven leadership experience, including building, managing, and developing high performing teams. Ability to scale logistics operations in a growing, multi-channel business, domestically and internationally. Experience managing 3PL operations across multiple channels and facilities, including contract negotiations and performance management. Proven track record of launching new facilities or leading a warehouse transition. Experience evaluating and implementing warehouse solutions, 3PL partnerships, and distribution network expansions. Experience owning logistics budgets, costing, and operational financial performance. Experience managing time-sensitive launch calendars, ensuring inventory is received, processed, and available by committed dates. Experience proactively managing operational risk, developing contingency plans, and leading issue resolution to minimize disruption to business operations and customer experience. Strong analytical, problem-solving, and decision-making skills, with the ability to balance cost, service, and scalability. Understanding of selling channel needs across B2B, Ecommerce, Retail, and Amazon. Ability to work independently as well as in a team environment. Excellent communication skills, with the ability to influence cross-functional stakeholders and drive alignment. Nice to Haves Experience with NetSuite Previously used Parabola Logistics experience with apparel, accessories or other soft goods
Benefits
Health Insurance (with optional Dental and Vision) Optional: FSA/HSA and commuter benefits Time Off: 16 days PTO + 11 company holidays 401k: Eligible after 1 year WFH Stipend Other Perks: BAGGU employee discount, Wellbeing gifts Pay Transparency $150,000/year base salary 10% End-of-year bonus exempt (not eligible for OT)