Associate IT Analyst (Epic) - Remote
Sentara is hiring an Associate IT Analyst (Epic)! This position is fully remote.
Overview
Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases. An Entry Professional applies broad theoretical job knowledge typically obtained through advanced education. Responsibilities typically include:
- Work is closely supervised.
- Problems faced are not typically difficult or complex.
- Explains facts, policies, and practices related to the job area.
Education
- 0 to 2 years of relevant experience with a degree (Required)
or
- 3 years of relevant experience without a degree (Required)
Certification/Licensure
- No specific certification or licensure requirements
Experience
- 0 to 3 years of relevant experience (Required)
- Exposure to inpatient hospital setting and related workflows (Required)
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $53,476.80 - $89,128.00. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo-IT Keywords: Epic, inpatient hospital setting, inpatient hospital workflows, inpatient clinical workflows, inpatient physician workflows, Epic Inpatient applications