AWS Connect Developer/Engineer
Position : AWS Connect Developer/Engineer Location : 100% REMOTE! Length: 6+ Month Contract Potential to Extend
Summary
In this role, you will leverage your extensive technology expertise to develop innovative solutions. As a key member, you will contribute to the creation and implementation of enterprise solutions and standards for our AWS cloud IaaS platform, including Amazon Connect integrations.
Key Responsibilities
- Lead technical design, planning, and management of back-end services and UI development
- Document and present architectural decisions to team members, peers, and management
- Provide architectural guidance to the development team
- Collaborate with cross-functional teams to create agile, intuitive, and user-friendly software
- Deliver prototypes, reusable microservice components, and advanced solutions
- Desing, implement and maintain Amazon Connect related features and functionality
- Develop complex RESTful services in an Agile development environment
- Perform code and design reviews, ensuring adherence to best practices
- Design and implement functional/system integration tests and automation
- Foster a DevOps culture around automation of builds, testing, deployments, and scaling
- Contribute to SOA standards and conduct impact analysis
- Mentor and train developers, helping to solve technical challenges
- Drive innovation and creative thinking in solution development
Must Haves
- Strong engineering of AWS Connect - including extensive configuration of queues, agents, routing rules, schedules, and operational availability, user creation, workflow maintenance,
- API integrations and third-party platform integrations, basic understanding of supporting AI-powered voice and chat capabilities.
- Create new code strong understanding with Java OR NodeJS
Required Qualifications
- Bachelor's degree in Computer Science or equivalent
- 10+ years of experience as an Architect, Technical Lead, or Software Engineer
- Strong knowledge of Java OR NodeJS enterprise development and integration middleware
- 3+ years of hands-on application architecture experience for large enterprise solutions
- Experience with Amazon Connect, including contact flows, queues, routing, Lex Chatbots, CCP, client streams.
- Extensive web application development experience for high-scale applications
- Strong skills in implementing Service APIs (SOAP, REST) with market-leading API Management tools
- Extensive experience delivering microservice-based architecture using APIs, containers, and automation
- Experience with NoSQL implementations (e.g. AWS DynamoDB)
- Experience with cloud-based technologies (preferably AWS or Kubernetes with OpenShift)
- Expert knowledge of data integration solutions in multi-user, multi-platform, multi-tier environments
- Experience with Continuous Integration/Continuous Deployment (CI/CD) tools
- Strong analytical, communication, and team collaboration skills
- Proficiency in Agile/SCRUM methodology
Preferred Skills
- Experience with Python and NodeJS
- Understanding of Cyara designer
- Knowledge of front-end technologies: Angular, HTML5, CSS3, and JavaScript
- Hands-on experience with AWS technologies (Lambda, SQS, EC2, ECS, Terraform)
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