BI Administrator – Data Analytics, Engineering

Job Description:

• Provide hands-on technical leadership for the administration, operational reliability, and governance support of Johns Hopkins’ enterprise BI platforms, including Tableau Cloud, Power BI, and emerging Microsoft Fabric.
• The position is responsible for day-to-day platform operations such as configuration, monitoring, troubleshooting, gateway and bridge coordination, Tier 2/3 support, and vendor escalation.
• Partner closely with M365, security, infrastructure, and governance stakeholders to implement standards for access, compliance, documentation, and audit/logging readiness.
• Develop technical guidance and user-facing communications, support licensing and cost recovery activities, and help ensure these BI services remain secure, stable, scalable, and well governed for the institution.

Requirements:

• Bachelor's Degree
• Six years of related experience
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
• Demonstrated experience administering cloud BI services and hybrid connectivity components (gateways/bridges), plus experience troubleshooting production incidents and maintaining operational documentation/runbooks.
• Comfort operating in cross-team governance processes and translating platform capabilities/risks into standards, communications, and operational practices.

Benefits:

• Total rewards package that supports our employees' health, life, career and retirement
• More information can be found here: https://hr.jhu.edu/benefits-worklife/