Billing Representative II
Job Description:
- Maintain accurate billing records for complex customer and/or patient accounts
- Process payments and adjustments
- Communicate with customers to answer questions and provide information
- Interact with internal and external customers to gather support data and ensure billing accuracy
- Address complex billing issues and support junior staff by answering day-to-day questions
- Reprocess insurance denials and submit necessary documentation for payment
- Maintain accurate billing records and files
- Collaborate with other departments to resolve billing and payment issues
- Prepare monthly and quarterly billing reports for management review as needed
Requirements:
- High School Diploma or Equivalent required
- 2-3 years of experience in billing, finance or collections required
- Strong attention to detail
- Excellent interpersonal, written and verbal communication skills
- Proficient in Microsoft Office Excel and other relevant billing software
- Ability to prioritize and manage multiple tasks simultaneously
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment
Benefits:
- Comprehensive benefits
- Career advancement opportunities
- Differentials
- Premiums
- Bonuses as applicable
- Recognition programs
- Professional growth support
- Reasonable accommodation for individuals with disabilities