Business Analyst
Description We are seeking a Salesforce Business Systems Analyst to support the continued growth and optimization of our client's Salesforce environment. This role serves as a key liaison between business teams and technology stakeholders, helping to improve processes, define requirements, and deliver scalable Salesforce solutions. The ideal candidate combines strong Salesforce platform knowledge with business analysis skills and enjoys partnering with stakeholders to drive operational improvements.
Responsibilities
Collaborate with business stakeholders to understand objectives, challenges, and process improvement opportunities. Gather, document, and analyze business requirements and translate them into functional solutions. Configure and maintain Salesforce features, including workflows, flows, custom objects, fields, reports, dashboards, and security settings. Evaluate existing business processes and recommend enhancements to improve efficiency, data quality, and user experience. Work closely with technical teams to support solution design, development, testing, and deployment activities. Facilitate user acceptance testing (UAT) and help validate that delivered solutions meet business requirements. Support data management initiatives, including data quality, imports, cleanup efforts, and reporting. Develop process documentation, training materials, and end-user resources. Assist with release planning, change management, and user adoption efforts. Serve as a trusted advisor to business teams regarding Salesforce capabilities and best practices. Requirements 4+ years of experience working with Salesforce in a Business Analyst, Systems Analyst, Salesforce Administrator, or related role. Experience gathering requirements and working directly with business stakeholders. Strong understanding of Salesforce administration and configuration. Experience supporting business process improvement initiatives. Ability to create functional requirements, process documentation, and user stories. Strong analytical, problem-solving, and communication skills. Experience working in cross-functional environments with both technical and non-technical teams. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.