Business Development Manager, Luxury Travel (Remote Eligible)
About the position Capital One Travel is seeking a strategic, results-driven Business Development Manager to lead business development and account management for an emerging luxury travel vertical. The role owns commercial relationships with key luxury partners, identifies and secures new partnerships, negotiates commercial terms and customer benefits, grows existing relationships, and develops opportunities that differentiate Capital One Travel’s offering. The manager will represent the brand at industry events and work across the organization to support partner integration and deliver value to cardholders. The role calls for deep luxury travel industry knowledge, established supplier relationships, and an understanding of partnerships across travel agencies, consortia, and distribution platforms. Capital One is open to hiring remotely for this position.
Responsibilities
- Own and grow strategic relationships across Capital One Travel’s Luxury portfolio.
- Identify and develop new partnerships aligned with Capital One Travel’s customer and business strategy.
- Lead commercial negotiations, including commissions, overrides, volume incentives, preferred-partner benefits, experience credits, exclusive promotions, and marketing investment.
- Develop differentiated cardholder value through exclusive amenities, offers, experiences, and partner-funded benefits.
- Build senior-level relationships across sales, commercial, and executive leadership.
- Manage partner performance and establish regular business reviews focused on bookings, revenue, customer engagement, and growth opportunities.
- Develop a strategic pipeline of luxury partners.
- Support development of Capital One Travel’s broader partnership strategy.
- Identify opportunities spanning multiple brands.
- Partner with Strategy & Growth, Product, Operations, Marketing, Finance, Legal, and Servicing to support partner launches and ongoing optimization.
- Serve as Capital One Travel’s internal category expert, providing competitive intelligence and perspective on industry trends, distribution models, and emerging opportunities.
- Represent Capital One Travel at relevant industry events and partner meetings.
Requirements
- Bachelor’s degree.
- 5 years of experience in partner management, account development, or business development focused on building and managing partnerships.
- 3 years of experience in a business development position in the luxury leisure segment of the travel industry.
- 3 years of experience in cross-functional leadership.
Nice-to-haves
- Master’s or MBA degree.
- 7+ years of experience and a proven track record in B2B sales and business development within the luxury travel industry.
- 7+ years of experience in a business development leadership role in the luxury travel industry.
- 3+ years of cross-functional leadership responsibility driving business development or sales, with a proven track record of success.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
- Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.