Case Management, Assistant - REMOTE
Job DescriptionJob DescriptionPosition : Case Management, Assistant - REMOTEJob ID :GNWLJP00006821Location :GeorgiaDuration :1-year contractShift :Monday through Friday, 8 :00 am - 4 :30 pm (central)Pay Rate :17.82 per hour on w2Job SummaryWe are seeking a talented individual who will be responsible for outreaching to current HIPP / Premium Assistance members to request required documentation needed to complete their annual case review.This individual will conduct documentation verification, member / employer coordination, and customer service while ensuring accurate data entry and timely processing.Essential ResponsibilitiesReview recently received documentation to ensure it is received.Outreach to a high volume of current HIPP / Premium Assistance members to request missing documentation.Enter accurate call details in a timely manner.Other ResponsibilitiesPerforms other functions as assignedKnowledge, Skills and AbilitiesAbility to organize well.Strong Customer Service SkillsStrong Communication SkillsAbility to provide and represent professionalism in job.Ability to practice flexibility and adaptability in the workplace.Ability to work with Microsoft Word and Excel and navigate internet skillfully.Ability to analyze information and use logic to address work-related issues and problems.Ability to operate with strong interpersonal skills.Ability to be careful and thorough about detail.Ability to perform data entry accurately.Average manual dexterity in use of a PC, phone, 10 key, sorting, filing and other office machines.Ability to handle conflict appropriately and constructively.Working knowledge of HIPAA privacy and Security rules.Ability to perform well in team environment.Ability to meet deadlines.Ability to handle pressure and deadline-oriented project demandsMinimum EducationHigh School Diploma or equivalent requiredMinimum Related Work ExperienceMinimum 2 year experience working on the phone making inquiries (outbound) and / or answering calls (inbound)Experience with Health Care or Government Sponsored Health Insurance PreferredCall Center Experience PreferredKnowledge of Health Care Terminology PreferredCompany DescriptionDella Infotech Inc is in the staffing business for 10 years.Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50happy clients all over US and Canada including Fortune 500 corporations.Company DescriptionDella Infotech Inc is in the staffing business for 10 years.Over the years, we have placed hundreds of candidates to various temp and permanent positions with our 50happy clients all over US and Canada including Fortune 500 corporations..