Client Project Implementation Consultant

Position Description

At Motility, an affiliate of Reynolds and Reynolds, we are looking for a customer driven Client Project Implementation Consultant. In this role you are the main point of contact for the client during the implementation stage, helping them solve their pain points to grow their business. As a Client Project Implementation Consultant, you must be able to effectively transfer knowledge to users on good practices and the functional and technical aspects of the Motility suite of products. Responsibilities will include but are not limited to:

- Evaluate client needs and develop configurations that support business processes - Assist external clients in the implementation of technical systems, software, hardware or solutions - Provide training and end-user support during and after the implementation process - Communicate with leadership internally and externally to keep the project aligned with their goals

About Our Company:

Motility, an affiliate of Reynolds and Reynolds, has been a trailblazer and leader in the software solutions industry. Motility specializes in back office software solutions for the specialty vehicle market. Keeping our key to success is a clean, seamless interface backed by robust data management. Motility cultivates streamlined communication across all departments, while providing owners and managers with powerful tools for meeting and surpassing their dealership’s goals.

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Requirements

Bachelor’s degree and/or equivalent work experience; 3+ years of professional services/technology consulting/sales engineering experience with a focus in software or equivalent experience; Ability to travel (up to 80%), ability to travel to Canada; Knowledge of CRM tools, SaaS and general programming methodologies and software architecture or equivalent knowledge; Strong communication skills (verbal and written); Ability to convey technical information in an easy to understand way; Strong presentation skills; Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

- Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Bachelor's degree or equivalent; 3+ years in professional services, technology consulting, or sales engineering; CRM, SaaS, programming, and software architecture knowledge; valid driver's license and strong communication skills.

Key Responsibilities

• evaluating client needs
• configuring solutions
• providing training

Skills & Tools

CRM, SaaS

Job Details

• Category: Business Operations
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Charlotte or Canada
• Salary: USD 60,000 – 65,000 / year
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan

About Reynolds and Reynolds

A software solutions provider specializing in back-office systems for the specialty vehicle market. — Industry: Information Technology