Client Services Administrator
Salary: R29 000 - R32 000 per month
Remote Recruitment is hiring a Client Services Administrator for a UK employer, fully remote from South Africa.
Role overview
You will be the steady point of contact for a UK company’s clients, handling the admin behind each account so service promises are actually kept. It suits someone who likes tidy records and clients who feel looked after.
You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.
Key responsibilities
- Own day-to-day client queries by email and phone through to resolution
- Keep client records, contracts and account details accurate
- Coordinate onboarding for new clients and gather what is needed
- Prepare service reports and renewal paperwork
- Chase internal teams so client commitments land on time
- Escalate risks early rather than letting them drift
What you'll need
- Two or more years in client services, account admin or customer support
- Experience with a CRM or service desk tool such as HubSpot, Salesforce or Zendesk
- Confident, professional written English with clients
- Comfortable managing several accounts without dropping detail
- Reliable home internet and a quiet space for UK-hours work
Nice to have
- Exposure to B2B or professional services clients
- Experience with renewals or contract admin
- Familiarity with SLA reporting
What's on offer
A permanent, fully remote role with a UK employer, a defined client portfolio of your own, and a manager who backs you when accounts get busy. There is a clear path into account management.
connects South African talent with UK employers. We reply to every application.
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