Client Services Coordinator
We are looking for a proactive and organized Client Services Coordinator to join our team. In this role, you will serve as a key point of contact for our clients, ensuring smooth communication, coordinating services, and delivering an excellent client experience. This is a great opportunity for someone who enjoys supporting clients, managing details, and working in a collaborative environment. You will receive full training and have clear opportunities for growth in a stable, growing company. Key Responsibilities - Serve as the main point of contact for assigned clients - Respond to client inquiries via email, phone, and chat in a timely manner - Coordinate service delivery and follow up on client requests - Maintain accurate client records and update CRM systems - Schedule meetings, calls, and appointments with clients - Prepare and send client reports, updates, and documentation - Collaborate with internal teams to resolve client issues - Track client feedback and identify opportunities for improvement - Support onboarding of new clients - Assist with administrative tasks related to client accounts Requirements - 1–2 years of experience in client services, customer support, account coordination, or a similar role - Strong organizational and time-management skills - Excellent written and verbal communication - Customer-focused and professional attitude - Comfortable using computers and learning new tools - Ability to manage multiple priorities in a fast-paced environment - High school diploma or equivalent - Reliable internet connection and quiet workspace (for remote work) Preferred Qualifications - Experience with CRM systems (HubSpot, Salesforce, etc.) - Previous experience in a remote or hybrid role - Background in SaaS, professional services, or agency environments Benefits - Competitive salary package - Health, dental, and vision insurance - Paid time off and paid holidays - Fully remote work - Professional development opportunities - Supportive team culture - Performance bonuses
Why Join Us
We are a growing company that values both our clients and our team members. You’ll work in a supportive environment where your contributions matter and where there is real opportunity for career growth. We focus on work-life balance, continuous learning, and creating a positive workplace. Call to Action If you are organized, client-focused, and ready to grow with a great team, we would love to hear from you. Please apply with your resume. We review applications on a rolling basis and look forward to connecting with you!