Client Support Specialist - WFH
We are a union-focused supplemental benefits provider, supporting over 40,000 unions and associations across North America. For more than 60 years, we've delivered long-term protection and benefit solutions to working families who depend on us for stability and peace of mind.
Position Overview
We're growing our remote team and seeking motivated, service-oriented individuals. In this role, you'll work directly with union members who have already requested information, helping them understand their benefit options and guiding them through the enrollment process.
Key Responsibilities
Connect with prospective clients through inbound and outbound calls Schedule and lead virtual meetings to review benefit options Educate clients on available programs in a clear, simple way Complete applications and ensure all documentation is accurate Maintain organized records and a high level of client service Participate in ongoing training and leadership development
What We're Looking For
Strong communication and interpersonal skills Positive attitude with a professional presence Customer service or sales experience is helpful, but not required Comfortable using basic computer tools in a remote setting Team-oriented with the ability to collaborate effectively Must be legally authorized to work in the U.S. or Canada
What You'll Receive
Full benefits package after the initial qualification period
100% remote work with no commute
Flexible schedule built around your availability Weekly pay plus monthly performance bonuses Incentive trips for top performers (Cancun, Bahamas, Las Vegas, and more) Clear advancement path with leadership growth opportunities
If you're driven to help others, want to grow professionally, and are looking for a flexible, high-income opportunity, apply today and take the next step in your career.
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