Clinical Operations Internship

JOB DESCRIPTION Job Summary The Molina Healthcare Internship Program shares an objective to create a stepping stone for students who aim to be professionals and future leaders in the healthcare business profession. Interns are assigned special projects and various other duties that are intended to provide them with valuable professional work experience and industry insight. The purpose of an internship is to develop talent by providing students with experiential learning, formal training and opportunities to interact with healthcare professionals and community leaders. Interns will perform meaningful work alongside talented professionals, gaining insight to Molina’s culture, Mission and Values. KNOWLEDGE, SKILLS & ABILITIES National Clinical Operations Team •Focus will be on organizational design and effectiveness — how teams, roles and workflows are structured to deliver national clinical operations results. −Support current-state assessments of team structures, roles and responsibilities, including span of control and reporting relationships. −Help document and analyze workflows to identify duplication, handoff gaps and opportunities to streamline work across national clinical teams. −Assist with gathering and summarizing operational data to measure team effectiveness, productivity and service levels. −Assist with preparation of recommendations and executive-ready summaries that translate findings into practical organizational improvements. •Basic understanding, from coursework or campus activities, of how an organization works — its goals, teams, roles and how success is measured. •Eagerness to learn how teams work together, including communicating clearly, building relationships and supporting change. •Willingness to learn how to map out a process step by step, spot where things slow down and suggest simple improvements. •Curiosity about how technology is used at work and how it affects the people and processes around it. •Comfort working with data and presenting findings clearly using Excel and PowerPoint. •Ability to stay organized, manage assignments and use good judgment when handling sensitive or confidential information. Preferred Experience •Must possess clear and professional written, verbal and interpersonal communication skills. •Strong work ethic, self-motivated and ability to develop relationships. •Good time management, organizational and interpersonal skills required •Computer experience including MS Word, Excel, Outlook and PowerPoint and experience with internet research. •Excellent critical thinking/problem solving skills •Ability to handle confidential information •Ability to maintain confidentiality and to comply with Health Insurance Portability and Accountability Act (HIPAA) REQUIRED EDUCATION: •Candidate must be currently enrolled in an undergraduate program, should be a freshman or sophomore with a minimum GPA of 3.0 or higher •Able to commit to the full-time, 10-week internship program •Candidate must possess unrestricted authorization to work in the United States. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.