Coding Operations Education Manager
Do you have the career opportunities you want with your current employer? We have an exciting opportunity for you to join the HCA Healthcare Coding & Operations Team. The Coding Operations Education Manager is responsible for leading and supervising the daily operations of the Coding Operations Education team. The Coding Operations Education Manager works to meet or exceed department productivity and quality standards by coordinating staffing and developing efficient workflows. The Coding Operations Education Manager guides the staff in their day-to-day responsibilities, including mentoring and training the staff as needed. Proficient in facilitation and interpersonal communication, the manager also consistently demonstrates skills in organization, prioritization, professionalism, and coaching others. This person serves as a key promoter of Coding Operations and is responsible for setting the tone of Coding Operations as a service organization, continuously seeking to understand, meet, and exceed customer expectations and needs. SUPERVISOR: Director Coding Operations Education DUTIES INCLUDE BUT NOT LIMITED TO: - Coordinate and communicate continuously with other departments to share information, best practices, systems issues, process solutions, and training needs - Proactively review data and provide analysis and financial impact assessment - Establish and review internal controls to ensure goals, objectives, standards, and benchmarks for the department are met or exceeded - Determine staff hours, number of personnel, and resources required for efficiency - Screen, interview, hire, and onboard new employees - Evaluate staff performance and recommend appropriate merit increases and promotions - Counsel staff regarding disciplinary and performance issues - Mentor staff for career development - Ensure training needs are met - Conduct regular staff meetings - Maintain working knowledge of workflow, systems, and tools used in the department - Inform the Director and the AVP and cross functional teams regarding unique coding documentation payer requirements, significant changes and developments - Assist the Director in the maintenance of coding training administration records - Champion ideas for innovation, knowledge sharing and coding operations workflow in the CSG organization and among peer groups - Stay abreast of coding/billing regulatory requirements and company compliance policies, ensuring timely staff education - Provide subject matter expertise in the development, implementation and monitoring of coding related standard master files, processes, and reporting - Demonstrate and apply knowledge of principles and practices of Education and Organizational Development - Assist in translating business reporting requirements to development staff - Lead in the creation and maintenance of a positive working environment - Review employee engagement results and facilitate the development of action plans - Review, correct, and approve employees’ hours in a timely manner - Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” - Minimal travel required (less than 10%), including