Collection Agent -REMOTE
10050 Crosstown Circle, Suite 300 Eden Prairie , MN55344 Viking Client Services, LLC Collection Agent -REMOTE Viking Client Services, LLC Collection Agent -REMOTE Remote Des Moines, IA 50303 Salary: 20.00 - 20.00 USD / HOUR Collection Agents- REMOTE Are you a natural negotiator who thrives in a fast-paced environment? We are looking for driven individuals to join our team. As a Collection Agent, you will act as a vital link between our financial services clients, helping to resolve past-due accounts through professional communication and strategic problem-solving. Hiring for our January 26th class Responsibilities:
- Conduct outbound calls and take inbound calls
- Negotiate payments and settlements in a professional manner
- Track and manage account activity in our system
- Maintain complete and accurate records of all interactions
- Maintain compliance with state and federal regulations
- Collaborate with other team members
- Meet and exceed monthly recovery goals
Requirements:
- 2+ years of relevant collections experience
- Proven track record of top-tier performance
- Excellent communication and negotiation skills through various channels (phone, email, face-to-face, etc.)
- Self-motivated with a high level of accountability
- Strong organizational skills
- Ability to thrive in a fast-paced, goal driven environment
- Detail-oriented
- Computer savvy
This is a REMOTE position, must have secure and distraction free environment.
- Aggressive bonus, incentive, and commission structure with high earning potential
- Comprehensive benefits package with PTO,401(k) with company match, medical, dental, vision, life insurance, short-term & long-term disability, health savings & flex spending accounts, and free gym membership at onsite health club.
- Opportunities for career growth and advancement
- Work-life-balance and flexible schedules
- Comprehensive training and ongoing support
- 4 Weeks Paid Training-MUST BE ABLE TO COMMIT TO THE FULL 4 WEEKS OF TRAINING.
- Supportive team and leadership that celebrates top producers
- Positive and inclusive work environment
Please note: Employment opportunities listed are for jobs based in the United States. Viking Client Services is currently registered to hire in the following states: Iowa, Michigan, Missouri, Minnesota, North Dakota, South Dakota, and Wisconsin. Equal Opportunity Employer, including disabled and veterans.