Collections Specialist
Department: Finance
Position Title: Credit & Collections Specialist
Position Location: Dallas/Fort Worth, Texas, working Remote.
Reports to:
Job Summary: The Credit and Collection Specialist reconciles account receivables, posts payment applications to customer AR, and contacts customers to resolve delinquent payment issues. Our ideal candidate is a motivated problem-solver who can collaborate effectively with a diverse array of teams, possesses accurate data entry skills, and has an eye for detail. Applicants who are bilingual, speaking French and English will be prioritized. Professional level verbal and written communication in French and English is a requirement.
Pellera is looking to add to our team in the Dallas/Fort Worth area. This role will work on a remote basis.
Essential Functions:
- Process and reconcile account receivables and remittances.
- Analyze credit worthiness of new customers and recommend appropriate credit limits.
- Complete customer account setup processes.
- Observe fraud prevention guidelines.
- Perform periodic audits of the general ledger and company financial documents.
- Address payment issues such as double payments or other discrepancies.
- Engage Collection Team as necessary to resolve payment issues.
- Other duties as assigned.
Required Skills/Abilities/Competencies
- Excellent verbal and written communication skills.
- Bilingual, English/French communication, both verbal and written at professional level.
- Ethical and critical thinking.
- Ability to work independently and contribute to broader team objectives.
- Ability to multitask and manage time amid multiple deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- College Degree or equivalent, preferably in Business/Finance/Accounting.
- Prior experience in B2B collections required.
- Prior credit analysis experience is a plus.
Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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