Credentialing Specialist
About Syncx: Syncx is a physician workforce solutions company. We combine our proprietary physician staffing technology with an unmatched service experience to bring solutions to maximize the value of our client’s locum tenens programs. We do this by coordinating the expertise of our curated panel of healthcare staffing companies with clients who need temporary healthcare providers. Our program helps deliver physicians to hundreds of facilities and their communities each year. Position Summary: As a Syncx Credentialing Specialist, you will act as a driver and facilitator of provider credentialing. In addition to running your day-to-day desk of credentialing files, you will be responsible for reviewing the quality of documents received, credentialing requirements, and identifying gaps. We are looking for a self-motivated and confident person that will be proactive, ultimately creating an experience where working with us is easier than for the agency/client to work the process directly. As this is an agency and client facing role, your attention to detail and communication skills must be top notch. This is a fully remote position with the requirement to be visible on camera during team meetings. Scope of Job: Working with external agency partners, ensure the MSP credentialing process by client is followed from booking to privileging Manage the technology and database for provider documents, ensuring data integrity Provide guidance and assistance to agencies with client privileging requirements by ensuring follow-up and communication at a high service level Attend client credentialing meetings, preparing updates for the client on files and providers in process Request updates from agency partners on providers in order to update clients and the technology Manage and professionally escalate applications or other requirements that are untimely from the client side Manage and professionally escalate provider requirements that are untimely from the agency side Document and manage agency performance inside the credentialing process Identify gaps in providers being credentialed and credentialing requirements where a provider may not meet minimum qualifications. Communicate timely, professionally, and efficiently with all required parties. Anticipate problems before they occur to ensure resolution Travel for required in-person meetings Consistently deliver on commitments and timelines Other credentialing duties as necessary Qualifications & Experience: High school diploma or equivalent required 2+ years of credentialing in an agency, MSP, or health system, preferably experience in a health system CVO Proficient in Microsoft Teams, Word, Excel and Outlook and other web-based applications Self-motivated with the ability to work autonomously and as part of a collaborative team Skills: Excellent verbal and written communication skills Proficient in workload management/prioritization skills Strong problem solving and decision-making skills in a fast-paced team environment Proven time management and prioritization skills focusing on urgent and overlapping deadlines Compensation & Benefits: Competitive salary to commensurate with experience Employee-centric culture Permissive time off (paid, holiday, etc.) Comprehensive benefits package with employer contribution 401k plan with employer contribution Career Pathing: Senior Credentialing Specialist Lead Credentialing Specialist