Customer Service Representative
System Pavers is growing at a tremendous rate, and we’re looking to expand our team with a professional, driven Customer Service Representative. By working with System Pavers, you’ll be provided with the necessary training and support from our wonderful team and enjoy a robust support system based on our three decades of experience. If you’re focused on building a stable foundation with a company that has a proven track record for success, then you’ve found the right opportunity! Job Responsibilities Handle inbound and outbound customer related phone inquiries and ensure that any questions or issues are resolved promptly, professionally, and thoroughly. Schedule appointments between customers and our design consultants. Confirm scheduled appointments.
- Respond to email correspondence from customers and internal team members
Stay up to date with all company procedures/ protocol pertaining to the call center Experience & Skills: Customer service/phone presence. Ability to type at least 50 WPM.
- Problem-solving mentality with ability to remain both calm and positive under pressure.
Committed to upholding SP team values: Teamwork, Accountability, Positivity, Continuous Improvement, and Integrity. This position is a entry-level, full-time role that offers $16.50/hour + bonus (~$18-$19/hour). We are interested in every qualified candidate who is eligible to work in the United States; however, visa sponsorship is not available for this position. System Pavers is proud to be an inclusive and equal opportunity employer of a diverse set of individuals and will consider for employment all qualified applicants.