Customer Service Representative - Remote

About the job Customer Service Rep - Work From HomeWe are the only 100% union-label supplemental benefits provider in the world , proudly serving over 40,000 unions and associations internationally.For more than 60 years, we've specialized in delivering supplemental and permanent benefit solutions to hardworking families who rely on us for financial security.Position Overview :We are looking for motivated and service-oriented individuals to join our remote team.You'll work directly with union members who have requested benefits information , helping them understand their options and guiding them through the enrollment process.Key Responsibilities :Handle inbound and outbound calls with prospective clientsSet virtual appointments and conduct benefits presentationsEducate clients on available programs and coverage optionsComplete applications and documentation with accuracyMaintain high-quality service standards and client recordsParticipate in leadership training and development opportunitiesWhat We're Looking For :Excellent verbal communication and interpersonal skillsPositive, energetic attitude and professional demeanorStrong customer service or sales background (preferred, not required)Basic computer proficiency and ability to work in a digital environmentTeam player who works well with all levels of the organizationLegally authorized to work in the U.S.or CanadaWhat You'll Receive :Full benefits package after initial period100% remote work - no commuting requiredFlexible work schedule to fit your lifestyleWeekly pay plus performance-based monthly bonusesAnnual incentive trips to destinations like Cancun, the Bahamas, Las Vegas, and more for top performersCareer development and fast-track promotion opportunitiesIf you're passionate about helping others, ready to grow in a supportive environment, and want a career that offers flexibility and high earning potential- apply today and take the first step toward a meaningful future..