Customer Success Manager
About Treering
At Treering, we help people capture and preserve life’s most meaningful moments, from school milestones to unforgettable travel experiences. Our innovative memory-as-a-service platform combines intuitive, AI-enabled tools with a seamless user experience to make creating personalized keepsakes easy and joyful. We’re a fast-growing, purpose-driven company expanding beyond yearbooks into travel and experiential memories, and we’re equally intentional about creating a workplace where people feel supported, empowered, and connected to the impact of their work.
Job Description: As a Customer Success Manager at Treering, you will manage day-to-day customer interactions and help customers achieve their goals with our products and services. You will work directly with customers to build strong relationships, resolve issues, and provide support, while collaborating with internal teams to ensure smooth solution delivery.
About Treering
At Treering, we help people capture and preserve life’s most meaningful moments, from school milestones to unforgettable travel experiences. Our innovative memory-as-a-service platform combines intuitive, AI-enabled tools with a seamless user experience to make creating personalized keepsakes easy and joyful. We’re a fast-growing, purpose-driven company expanding beyond yearbooks into travel and experiential memories, and we’re equally intentional about creating a workplace where people feel supported, empowered, and connected to the impact of their work.
Job Description: As a Customer Success Manager at Treering, you will manage day-to-day customer interactions and help customers achieve their goals with our products and services. You will work directly with customers to build strong relationships, resolve issues, and provide support, while collaborating with internal teams to ensure smooth solution delivery.
About Treering At Treering, we help people capture and preserve life’s most meaningful moments, from school milestones to unforgettable travel experiences. Our innovative memory-as-a-service platform combines intuitive, AI-enabled tools with a seamless user experience to make creating personalized keepsakes easy and joyful. We’re a fast-growing, purpose-driven company expanding beyond yearbooks into travel and experiential memories, and we’re equally intentional about creating a workplace where people feel supported, empowered, and connected to the impact of their work. Job Description: As a Customer Success Manager at Treering, you will manage day-to-day customer interactions and help customers achieve their goals with our products and services. You will work directly with customers to build strong relationships, resolve issues, and provide support, while collaborating with internal teams to ensure smooth solution delivery. Key Responsibilities:2-3 years of experience in Customer Success, Account Management, or related field; strong communication and relationship-building skills; ability to manage multiple accounts; proficiency with CRM software and customer support tools.
Key Responsibilities
- building customer relationships
- resolving customer issues
- managing retention
Skills & Tools
CRM
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 63,000 – 68,000 / year
- Languages: English
About Treering
A fast-growing, purpose-driven company providing a memory-as-a-service platform for personalized keepsakes. — Industry: Information Technology