Customer Support Representative
ScholarTrip is seeking a Customer Support Representative to assist customers with travel-related questions and services. This is a remote position open to candidates in Dallas, TX. Full-time and part-time schedules are available. Pay: $22–$27/hour. Previous experience is not required. Duties
- Respond to customer questions by email and phone.
- Assist with bookings and travel information.
- Help with itinerary changes and requests.
- Provide clear and accurate information.
- Maintain customer records and case notes.
- Escalate complex issues when needed.
Qualifications
- High school diploma or equivalent.
- Strong written and verbal communication.
- Good computer and typing skills.
- Ability to work independently from home.
- Strong attention to detail.
- Reliable and customer-focused approach.
Extra Skills (Optional)
- Previous customer service experience.
- Familiarity with travel booking platforms.
- Experience with CRM or support software.
Benefits
- $22–$27/hour.
- Full-time or part-time schedules.
- Remote work opportunity.
- Paid training and onboarding.
- Paid time off for eligible employees.
- Professional growth opportunities.
Join ScholarTrip and help customers enjoy a smoother travel experience. We welcome motivated applicants who are ready to learn and provide excellent support.