D365 Software Engineer (F&O)

Position: D365 Software Engineer (F&O) Location: Remote Duration: Full Time

Job Description

Responsibilities: - Serves as Level 4 (L4) escalation support for enterprise applications, resolving complex technical and functional issues that cannot be resolved by Level 1–3 support teams. - Performs advanced root cause analysis across integrated systems and implements sustainable corrective solutions. - Leads technical troubleshooting efforts for Microsoft Dynamics 365 F&O, including: - Supply Chain Management - Production Control - Time and Attendance - Asset Management (warranty tracking, maintenance history, preventative maintenance) - Provides architectural and advanced configuration support within D365 F&O to ensure system stability, scalability, and performance. - Collaborates with business stakeholders in manufacturing and distribution operations to translate functional requirements into technical solutions. - Designs, develops, and enhances customizations, extensions, integrations, workflows, and reports within D365 F&O. - Oversees and supports integrations between D365 F&O and other enterprise systems. - Provides limited but knowledgeable support for Dynamics 365 CE, including Field Service functionality and integrations. - Reviews and approves code changes, configuration updates, and deployment activities. - Leads system upgrades, patching efforts, and regression testing to ensure business continuity. - Establishes and maintains technical documentation, knowledge base articles, and support standards. - Recommends system improvements aligned with manufacturing and distribution business objectives. - Mentors junior engineers and support staff and provides technical guidance as needed.