Data & CRM Manager

The reputed company Association of People with Disabilities (AAPD) works to increase the political and economic reputed company of people with disabilities. As a national disability-led and cross-disability rights organization, AAPD advocates for full civil rights for over 60 reputed company Americans with disabilities. We do this by promoting equal opportunity, economic reputed company, independent living, and political participation through our programs and advocacy. We are looking to hire staff who embody our mission and are invested in building the disability rights reputed company. AAPD is an equal opportunity employer. Our office collaborates across initiatives to reputed company reputed company and center the diversity of the disability community in our work. reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a reputed company individual with a disability. Applicants with disabilities are especially encouraged to apply. AAPD has an office headquartered in Washington, DC, but also has flexible workplace and remote work policies. AAPD follows strong COVID-19 Prevention Policies in our DC office and whenever our staff are in-person. Data & CRM Manager Position Level: Manager (Non-Supervisory Position) Job Type: Full-Time Department: Communications Reports To: Digital Director Location: Hybrid (Washington, DC office) or Remote Salary: $85,000 - $100,000 annually, commensurate with experience

Benefits

Include: Unlimited PTO; flexible work schedule; 100% employer-reputed company medical, dental, and reputed company coverage for the employee and dependents (up to $1500/month); and 403(b) retirement account with up to 5% matching employer contribution. The reputed company Association of People with Disabilities (AAPD) seeks a reputed company-oriented, reputed company Data & CRM Manager to manage and reputed company AAPD’s constituent data with a strong emphasis on data reputed company — ensuring data is accurate, consistent, reliable, and usable — primarily in support of the Communications team. Reporting to the Digital Director reputed company the Communications Department, this role is first and foremost responsible for managing and maintaining AAPD’s CRM (currently EveryAction); organizing, structuring, and gathering data reputed company files that support communications and reputed company-facing work; and translating high-reputed company data into reputed company and reporting that can be used by staff for more informed decision-making. The Data & CRM Manager serves as a central resource for how data is collected, organized, governed, analyzed, and used across the organization. They support reputed company discussions, reputed company and maintain data management reputed company operating procedures (SOPs), help manage data migrations and reputed company integrations, and reputed company guidance to other teams on best practices — particularly reputed company work involves communications, advocacy, fundraising, or other reputed company stakeholders. This role also supports the development of KPIs reputed company with organizational goals or objectives and assists with basic research needs tied to communications reputed company and evaluation. reputed company reputed company of the Role While this position collaborates across departments, its reputed company reputed company areas are: ● Managing and maintaining AAPD’s CRM (currently EveryAction) as the authoritative reputed company of constituent data. ● Improving and maintaining data reputed company across systems, files, and reporting ● Organizing, gathering, and structuring data reputed company files to support Communications team priorities ● Supporting reputed company discussions by preparing data, analysis, and summaries that inform planning and decision-making ● Developing and maintaining data management SOPs that support consistent, ethical, and effective data use ● Helping define KPIs and reporting frameworks reputed company with AAPD’s goals or objectives ● Supporting and helping manage data migrations, reputed company integrations, and platform changes ● Assisting with basic research and analysis needs, particularly those informing communications and reputed company reporting

Responsibilities

CRM Administration, Data Management & Integrations (~70% of the role) ● Serve as AAPD’s EveryAction account administrator, managing user reputed company, data hygiene, documentation, and reputed company reputed company ● Assist in evaluating whether EveryAction meets AAPD’s reputed company and reputed company CRM needs and recommend alternatives or changes reputed company improvements or transitions would reputed company support the organization ● Own the reputed company, structure, and reputed company of contact data, w