Dialysis Administrative Assistant - EQRS - Home Dialysis - Tampa
Location: Tampa, FL Schedule: Full-Time – Monday–Friday, 8 am to 5 pm Work Model: 100% Remote | Must Reside Near the Tampa Market Pay: $22.00–$26.00 per hour Benefits: Medical, Dental, Vision, PTO, 401(k) + more Help Keep Home Dialysis Operations Moving – From Behind the Scenes Behind every successful home dialysis program is accurate information, timely follow-through, and strong administrative support. We are seeking an experienced Dialysis Administrative Assistant to support the day-to-day administrative and regulatory needs of a growing home dialysis program. This role is ideal for someone who understands the dialysis environment and enjoys keeping patient information, documentation, reporting requirements, and operational details organized and moving forward. Unlike a traditional front-desk administrative position, this role focuses on supporting Home Hemodialysis (HHD) and Peritoneal Dialysis (PD) operations. You will work closely with clinical and operational team members while helping maintain the administrative processes that allow them to remain focused on patient care. Experience with EQRS (formerly CROWNWeb) is highly valued. Why Dialysis Administrative Professionals Choose This Role
- 100% remote work environment
- Monday–Friday schedule
- Opportunity to apply your dialysis experience outside of a traditional clinic setting
- Support a growing Home Hemodialysis (HHD) and Peritoneal Dialysis (PD) program
- Work closely with experienced dialysis clinical and operational professionals
- Greater independence and ownership of administrative responsibilities
- Opportunity to use and expand your EQRS/CROWNWeb knowledge
- Competitive pay based on directly relevant dialysis and EQRS experience
Key Responsibilities
- Provide administrative support for Home Hemodialysis (HHD) and Peritoneal Dialysis (PD) operations
- Support new patient onboarding, enrollment, transitions, and discharge-related administrative processes
Enter, update, review, and maintain patient information in EQRS (formerly CROWNWeb) based on assigned responsibilities and training
- Assist with tracking and processing CMS-2728, CMS-2746, and other applicable ESRD documentation
- Monitor required documentation and follow up on missing or incomplete information
Maintain accurate patient census information and assist with identifying and reconciling discrepancies
- Maintain organized electronic patient records and documentation
- Assist with patient referrals, intake documentation, insurance information, and authorization-related administrative processes
Coordinate with nurses, providers, clinical leadership, and other team members to obtain required information and documentation
- Track administrative and regulatory deadlines and follow up on outstanding items
- Assist with medical record reviews, audits, survey preparation, and other compliance-related activities
Document and maintain information accurately within applicable EMR/EHR and other electronic systems
- Maintain patient confidentiality and comply with HIPAA, organizational policies, and applicable regulatory requirements
- Provide additional administrative and operational support as needed
Qualifications
Required
- Minimum 1 year of prior administrative experience in a dialysis setting
- High School Diploma or GED
- Working knowledge of dialysis terminology and patient administrative processes
Experience using Electronic Medical Records (EMR/EHR) systems
- Strong computer skills and proficiency with Microsoft Office and web-based applications
- Strong attention to detail and ability to maintain accurate records
Strong organizational and time-management skills
- Ability to prioritize multiple assignments and consistently meet deadlines
- Strong written and verbal communication skills
- Ability to work independently and effectively in a 100% remote environment
Ability to maintain confidentiality of patient information and comply with HIPAA requirements
- Must reside in or near the Tampa, Florida market
Preferred
- Hands-on experience with EQRS and/or CROWNWeb
- Experience with CMS-2728 and CMS-2746 forms and processes
- Administrative experience supporting Home Hemodialysis (HHD) and/or Peritoneal Dialysis (PD)
Experience with dialysis patient onboarding, enrollment, transitions, discharge processes, and patient census management
- Experience with patient referrals, insurance verification, and/or authorization processes
- Experience preparing or maintaining documentation for dialysis audits or regulatory surveys
Previous experience with a large dialysis organization or home dialysis program Comprehensive Benefits Package
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Retirement Savings Plan
- Hourly pay: $22.00–$26.00 per hour, based on qualifications and directly relevant experience
- 100% remote work environment
Ready to Apply? If you're an experienced dialysis administrative professional who takes pride in accuracy, organization, and keeping important details from falling through the cracks — we'd love to meet you. Apply today and bring your dialysis experience to a growing home dialysis program where strong administrative support makes a meaningful difference. Searchable Titles Dialysis Administrative Assistant | Dialysis Admin Assistant | Dialysis Administrative Coordinator | Dialysis Coordinator | Dialysis Clinic Administrative Assistant | Clinic Administrative Assistant Dialysis | Home Dialysis Administrative Assistant | Home Dialysis Coordinator | Renal Administrative Assistant | Renal Care Administrative Assistant | Nephrology Administrative Assistant | ESRD Administrative Assistant | ESRD Coordinator | EQRS Administrative Assistant | EQRS Coordinator | EQRS Specialist | CROWNWeb Administrative Assistant | CROWNWeb Coordinator | Dialysis Patient Coordinator | Dialysis Patient Services Coordinator | Dialysis Admissions Coordinator | Dialysis Medical Records Coordinator | Dialysis Unit Secretary | Dialysis Secretary | Home Hemodialysis Administrative Assistant | Peritoneal Dialysis Administrative Assistant