Dimensions Solutions Designer

Solutions Designers partner directly with Dimensions Managers and Team Leads, IT Product/Delivery teams, and Clinical Informatics stakeholders to surface and shape demand into an executable roadmap of build, change, adoption, and benefits measurement. The role forms and facilitates multidisciplinary workgroups as needed to manage complex requests, accelerate decisions, and ensure stable, scalable, and sustainable Epic functionality in support of clinical operations. The role is responsible for securely managing information systems within scope throughout their lifecycle, including understanding what sensitive data is stored, transmitted, or processed.

• Expert skill to engage operational and clinical partners and rapidly build understanding of workflow, safety, and performance context
• Advanced knowledge of Epic design principles, build standards, and integrated clinical technologies; ability to translate requirements into scalable solution patterns
• Demonstrated ability to oversee functional-area Epic module implementations (planning, design, build, testing, training readiness, go-live, stabilization, and benefits realization)
• Ability to lead meetings and facilitate complex discussions to drive high-quality solutions and timely decision-making; capable of forming and guiding multidisciplinary workgroups
• Ability to simplify and explain complex technical/clinical problems to stakeholders at all levels across multiple functions
• Operates with urgency and proactively prioritizes; drives toward action and outcomes during ambiguity and change
• Strong diplomacy, negotiation, and problem-solving skills; ability to influence without authority and mentor others
• Demonstrated stewardship for privacy, security, and clinical safety by ensuring systems within scope are managed throughout their lifecycle, including sensitive data handling

• Education: 4 Year / Bachelors Degree, required. Clinical, Informatics, Information Technology/Systems, Business, or related field. Graduate Degree, preferred. Healthcare Administration, Informatics, Business, or related field.
• Experience: Seven year EHR clinical module build/optimization, clinical informatics, or enterprise clinical application solution design, required. Five years Epic EHR application analyst/optimization; Leading complex implementations or major enhancements across multidisciplinary stakeholders, required. Two year Solutions Architect/Lead Analyst experience and demonstrated people leadership through mentoring or team guidance, preferred.
• Licensure/Certification:

• • Epic Clinical Application Certification, required.
  • Multiple Epic Certifications (across related modules / integrated technologies), preferred.
  • Safe Agile, LEAN, Scrum Certified, or other relevant product development certification, preferred.
• Additional Skills (required):
  • Expert skill to engage operational and clinical partners and rapidly build understanding of workflow, safety, and performance context
  • Advanced knowledge of Epic design principles, build standards, and integrated clinical technologies; ability to translate requirements into scalable solution patterns
  • Demonstrated ability to oversee functional-area Epic module implementations (planning, design, build, testing, training readiness, go-live, stabilization, and benefits realization)
  • Ability to lead meetings and facilitate complex discussions to drive high-quality solutions and timely decision-making; capable of forming and guiding multidisciplinary workgroups

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

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