elinea Admin
Job Title: Delinea Admin Location: Canton, MA (Remote) Day to Day job Duties: (what this person will do on a daily/weekly basis) The Admin will also be involved in training, troubleshooting, and continuous improvement initiatives. Key Responsibilities: 1. Expertise and Consultation: · Serve as the primary point of contact for all Delinea-related inquiries and issues. · Provide expert advice on the configuration, troubleshooting and management of Delinea products. · Has previous experience with account discovery scripting and password policies. · Work closely with clients to understand their needs and provide tailored solutions. · Develop and maintain a deep understanding of Delinea's product offerings and updates. 2. Administration, Support and Management: · Support the Production issues and deployment of Delinea solutions. · Ensure that all configurations and customizations meet client requirements and industry best practices. · Work on policy creation, policy templates and password management including password complexity handling. · Monitor and manage the performance and security of Delinea installations. · Troubleshoot and resolve any technical issues related to Delinea products. 3. Training and Support: · Develop and deliver training sessions and materials for clients and internal teams. · Provide ongoing support and guidance to ensure the effective use of Delinea solutions. · Create and maintain documentation for processes, configurations, and best practices. 4. Continuous Improvement: · Identify opportunities for improving the performance and management of Delinea solutions. · Provide feedback and suggestions for product enhancements. · Contribute to the development of internal processes and standards for Delinea product use. Basic Qualifications: (what are the skills required to this job with minimum years of experience on each) · 5+ years of experience in IT security, with a focus on Delinea products.