Endpoint & Device Systems Engineer (REMOTE)

This is a Fully Remote Job About Our Client: This opportunity supports a government health IT modernization program focused on Electronic Health Record (EHR) systems within the Indian Health Service (IHS). The program addresses challenges in updating and integrating complex health IT infrastructures to improve healthcare delivery. The organization provides engineering and technical support to facilitate the modernization and operational readiness of endpoint technologies at scale. About the Opportunity: The ENDPOINT & DEVICE SYSTEMS ENGINEER role is responsible for delivering technical expertise in managing and supporting end-user devices and related technologies critical to the EHR modernization environment. This position ensures configurations, device integration, and operational readiness meet program standards and contribute to seamless healthcare IT delivery. The engineer's work supports system stability and user access, directly impacting the program's success. Responsibilities: Configure, administer, and troubleshoot enterprise endpoint and device technologies. Support device imaging, provisioning, configuration, registration, and lifecycle management. Develop and maintain device configuration baselines and technical documentation. Validate endpoint configurations against technical requirements and standards. Coordinate device connectivity with network components including VLANs, IP addressing, DNS, and firewalls. Troubleshoot device, connectivity, and application access issues. Support shared-device and enterprise authentication implementations. Develop, review, and execute device and endpoint test procedures. Support integrated testing involving endpoints, infrastructure, and applications. Review test evidence and identify technical gaps and issues. Support device staging, deployment preparation, and operational acceptance. Create and maintain runbooks, SOPs, configuration guides, and troubleshooting documentation. Support configuration management and change control for endpoint-related changes. Identify technical risks and communicate with engineering leadership. Coordinate with technical teams, engineering workstreams, deployment, cybersecurity, application teams, and vendors. Requirements: Bachelors degree in Computer Science, IT, Systems Engineering, Cybersecurity, Health Informatics, or related field, or equivalent experience. 4 to 7 years of experience in systems administration, endpoint engineering, or device management. Proven experience configuring and troubleshooting enterprise endpoints or managed devices. Experience supporting enterprise deployments, testing, or operational readiness. Skilled in developing technical documentation and test procedures. Strong knowledge of Windows endpoint administration and enterprise systems management. Experience with endpoint imaging, provisioning, and troubleshooting. Understanding of networking concepts including TCP/IP, VLANs, DNS, DHCP, firewalls, and segmentation. Ability to troubleshoot technical issues across endpoints, infrastructure, and applications. Competence in developing and executing technical test procedures. Proficiency with Microsoft Office, Teams, and SharePoint. Ability to obtain a Public Trust clearance. Pay Range and Compensation Package: The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Benefits & Perks: Medical, dental, and vision insurance. 401(k) retirement plan. Paid time off. Paid parental leave. Life and disability insurance. Flexible spending accounts. Commuter benefits. Tuition reimbursement. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.