Endpoint Engineer Intune & Application Packaging
Job Title: Desktop Platform and Experience Engineer Duration: 12+ Months with possible extension Location: Chicago, IL Hybrid - twice per month. Division/Department: CC1257 IT Infrastructure and Ops Job Description: Ideally this candidate can be on site in Chicago twice per month. Primary Responsibilities Application Packaging Package and publish applications using FlexApp. Conduct application compatibility testing. Troubleshoot deployment failures. Maintain package lifecycle documentation. Manage application onboarding requests. Endpoint Engineering Administer Microsoft Intune. Support Autopilot provisioning. Manage device configuration policies. Maintain compliance and reporting standards. Improve endpoint management automation. Windows Image Management Assist with gold image development. Participate in image testing and validation. Maintain application baselines. Support Windows 11 deployment efforts. Operational Excellence Reduce recurring incident volume. Develop monitoring and reporting improvements. Document support procedures. Create knowledge articles. Identify opportunities for automation. Support Transition Partner with the Service Desk. Develop tiered support processes. Create troubleshooting documentation. Expand first-contact resolution capabilities. Required Skills Strong Microsoft Intune Windows 10/11 Administration Application Packaging FlexApp PowerShell Endpoint Troubleshooting Working Knowledge Azure Virtual Desktop Nerdio Autopilot Active Directory Entra ID Microsoft 365 Preferred Skills: Chocolatey Ansible UIPath Testing Automation Tools