Epic Analyst – Cupid / Radiant
Pay: $82–$85 per hour Schedule: Monday–Friday, 8:00 AM–5:00 PM PST (5x8 schedule; some flexibility required) Location: Remote – West Coast candidates highly preferred Experience: 5–6+ years of hospital-based Epic experience Certification: Active Epic Cupid certification required; additional Epic certifications preferred Position Overview Insync Consulting is seeking an experienced Epic Analyst with an active Cupid certification and Radiant background to support a Cardiology PACS upgrade and complex clinical application initiatives. This is a hands-on technical role requiring extensive Epic build experience, advanced troubleshooting skills, and the ability to work independently with minimal supervision. The ideal candidate has at least 5–6 years of hospital-based Epic experience, a strong background in application configuration and build, and the ability to hit the ground running without additional training or mentorship. Experience collaborating with PACS teams is highly desirable. This is a technical Epic build and application support role, not a project management position.
Key Responsibilities
Analyze, configure, build, test, implement, support, and maintain Epic clinical applications to meet complex clinical and operational requirements. Independently develop and optimize Epic application builds with minimal oversight. Support a Cardiology PACS upgrade, collaborating with PACS teams and other technical stakeholders as needed. Apply advanced knowledge of Epic Cupid and Radiant to support clinical workflows, system functionality, and application integrations. Troubleshoot and resolve complex application issues, including high-risk issues that may affect patient safety or clinical operations. Partner with clinicians, operational leaders, and IT teams to translate clinical workflows into effective technical solutions. Assess downstream impacts, regulatory requirements, patient safety considerations, and dependencies across clinical systems. Prioritize competing requests, proactively identify risks, and escalate issues appropriately. Lead clinical working sessions, communicate technical findings, and document build decisions, testing results, and resolutions. Support ongoing application optimization, change management, and system performance improvements.
Required Qualifications
Current Epic Cupid certification is mandatory. At least 5–6 years of hospital-based Epic experience . Associate degree or higher in nursing, health information management, health informatics, information technology, computer science, healthcare administration, or a related field. Minimum of 5 years of hands-on Epic application build experience, with strong technical knowledge and demonstrated independence. Strong Epic Radiant background. Advanced experience configuring, testing, troubleshooting, supporting, and optimizing Epic applications. Ability to work independently with minimal supervision and contribute immediately without additional training or mentorship. Strong understanding of clinical workflows, terminology, and healthcare operations. Demonstrated ability to analyze and resolve complex application issues while considering patient safety, regulatory, and downstream impacts. Excellent communication, documentation, analytical, and problem-solving skills. Ability to work Monday–Friday during Pacific Time business hours, with some schedule flexibility.
Preferred Qualifications
Multiple active Epic certifications beyond Cupid. Previous experience supporting PACS applications or collaborating with PACS teams. Experience with cardiology-related clinical applications and PACS upgrades. Additional clinical or health information systems credentials.