Epic Training Manager

Job Title: Epic Training Manager (Remote) Location: Raleigh, NC Duration: 12+ Months with possible extension Job Description: Leads the enterprise Epic training program across client, overseeing training strategy, curriculum, staff, readiness, and effectiveness for Epic implementations, upgrades, workflow changes, and ongoing optimization. Key Responsibilities - Lead and manage the Epic training team, including trainers, curriculum development, and training operations. - Develop and maintain enterprise Epic training strategies, curricula, materials, and training standards. - Coordinate training activities for Epic upgrades, implementations, workflow changes, and new functionality. - Partner with Epic application managers, analysts, clinical/business leaders, and governance groups to assess training needs and readiness. - Establish training plans, schedules, communications, and readiness milestones for system changes. - Monitor training completion, effectiveness, competency, and user feedback; develop corrective actions as needed. - Ensure training content aligns with approved Epic workflows, organizational policies, and operational requirements. - Support go-live and post-go-live training activities, including at-the-elbow support when appropriate. - Standardize training processes across client facilities while accommodating differences in behavioral health, long-term care, developmental disability, and other clinical environments. - Provide regular status reporting, performance metrics, risks, and recommendations to Epic leadership. Skills: - Epic EHR training program management — Required — 5 Years - Epic implementation, upgrade, or optimization experience — Required — 5 Years - Leadership and management of Epic training teams — Required — 3 Years - Development and management of Epic training curriculum and materials — Required — 3 Years - Epic training methodologies and adult learning principles — Required — 3 Years - Project management and implementation experience — Required — 3 Years - Epic certification/credentialing — Highly desired - Experience supporting behavioral health, long-term care, or complex healthcare environments — Highly desired — 2 Years - Experience managing training for multi-site or enterprise Epic environments — Highly desired — 2 Years