Escrow Assistant (Remote Opportunity)

Who We AreJoin a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans.Since 1889, First American (NYSE :FAF) has held an unwavering belief in its people.They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years.We have also earned awards as a best place to work for women, diversity and LGBTQemployees, and have been included on more than 50 regional best places to work lists.First American will always strive to be a great place to work, for all.For more information, please visit www.careers.firstam.com.What We DoTypically found in a branch / office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings.May provide general support for a team, or partner with an escrow officer.Primarily focused on residential transactions.Please noteThis position requires availability to work either of the following shifts (all in Pacific Time) :9 :00am-6 :00pmor10 :00am-7 :00pmWhat You'll DoPerforms a wide range of administrative duties to gather information and assist in the escrow processDuties may include :Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactionsCommunicates requirements and other information to clientsInterprets various agreements as they relate to closing and prepare all documents required for transactionsWhat You'll BringHigh School diploma or equivalent2years experience in an escrow related fieldCustomer service skillsProblem solving skillsStrong organizational skillsKnowledge of MS Office suiteExcellent verbal / written communication skillsAble to maintain professionalism and a positive service attitude at all timesStrong detail orientationKnowledge of company and / or client operating systemsBackground with a mix of curative and closing experience is a plusSalary Range :$19.82 - $26.43 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting.Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success.We are proud to foster an authentic and inclusive workplace For All.You are free and encouraged to bring your entire, unique self to work.First American is an equal opportunity employer in every sense of the term.Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County.First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer.First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment :handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan..