Field Strategy Partner

Job Details: Job Location: Corporate Headquarters - Oklahoma City, OK Salary Range: Undisclosed The Field Strategy Partner serves as a trusted bridge between the franchise network and headquarters, ensuring field insights help shape business decisions, initiatives, and future growth. This field-focused role builds strong relationships with franchise owners, developers, and office leaders to identify opportunities, surface emerging trends, and support the successful testing and adoption of strategic initiatives. By transforming feedback into actionable insights, the Field Strategy Partner helps strengthen alignment, improve the franchisee experience, and drive continuous improvement across the network. The ideal candidate is a curious, credible, and collaborative problem-solver who thrives in ambiguity, builds trust quickly, and effectively balances field perspectives with organizational priorities. This position is remote eligible for any candidate living within the continental US states. If the employee lives in the Oklahoma City metropolitan area, they will be based at the corporate office with an expectation to be onsite 80% of the time. Responsibilities: - Build trusted relationships with franchise owners, Developers, and office leadership teams while serving as a strategic partner and advocate for the franchise network - Conduct regular business discussions with franchise owners and office leaders to understand performance trends, emerging challenges, strategic priorities, and opportunities for future growth - Analyze business trends, field insights, and performance data to identify recurring themes, emerging opportunities, and areas requiring additional organizational support - Support franchise owners in addressing complex business challenges by leveraging available resources, sharing proven practices, and facilitating collaboration with subject matter experts and cross-functional partners - Monitor initiative adoption, field sentiment, and implementation challenges across the franchise network, providing feedback and recommendations that improve execution and franchisee experience - Participate in owner meetings, zone meetings, conferences, training events, and field engagements to strengthen relationships, maintain awareness of franchisee needs, and promote organizational priorities - Gather, synthesize, and communicate field insights, emerging trends, recurring challenges, and innovative practices to help inform business strategies, programs, and future initiatives - Assist with the implementation, testing, and evaluation of approved programs and strategic initiatives, monitoring progress, identifying barriers to success, and recommending adjustments that improve outcomes - Complete required administrative activities, documentation, reporting, and follow-up communications in a timely and professional manner Education & Experience - Bachelor's degree or an equivalent combination of education and relevant experience - Five or