Forward Deployed Architect
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
The roleAre you passionate about leading complex IT projects and delivering successful outcomes for global customers?
Do you thrive in dynamic environments where you can influence business transformation through technology?
Are you excited by the opportunity to collaborate with diverse stakeholders while driving project excellence from planning through delivery?
At SoftwareOne, we help organizations accelerate their digital transformation through cloud, software, and technology solutions. We are looking for a Project Manager to lead professional services engagements, ensure successful project delivery, and create outstanding customer experiences across a wide range of technology initiatives.
As a Project Manager, you will be responsible for overseeing end-to-end project delivery, ensuring projects are completed on time, within scope, within budget, and to the highest quality standards. Working closely with customers, sales teams, technical specialists, and delivery teams, you will drive execution, manage risks, and ensure project outcomes align with customer and business objectives.
Your key responsibilities
- Leading the successful delivery of technology and professional services projects, ensuring alignment to scope, timelines, budget, and quality expectations.
- Collaborating with customers, account teams, and technical specialists to define project requirements and execute delivery plans.
- Managing project governance, resource planning, risks, dependencies, and project health to ensure successful outcomes.
- Providing regular project communications, status reporting, stakeholder updates, and executive-level presentations.
- Building strong customer relationships while proactively addressing issues, resolving conflicts, and ensuring a positive delivery experience.
- Contributing to continuous improvement initiatives, knowledge sharing, and project management best practices across the PMO and delivery community.
- Experience managing technology, cloud, software, consulting, or professional services projects in customer-facing environments.
- Strong project planning, execution, governance, and stakeholder management capabilities.
- Excellent communication, leadership, negotiation, and conflict-resolution skills.
- Strong business acumen with the ability to balance customer objectives, risk management, and commercial considerations.
- Ability to work effectively across cross-functional teams and manage multiple priorities in a fast-paced environment.
- Experience using project management and delivery platforms such as Microsoft Project, PSA tools, ServiceNow, or similar solutions.
Experience managing customer-facing technology or professional services projects, with strong planning, governance, stakeholder management, communication, leadership, negotiation, and conflict-resolution skills.
Key Responsibilities
- leading delivery
- managing governance
- reporting status
Skills & Tools
Microsoft Project, ServiceNow
Job Details
- Category: Project and Program Management
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — India
- Languages: English
About SoftwareOne
A global provider of software and cloud solutions that helps organizations modernize technology and accelerate digital transformation. — Industry: Information Technology