Fraud Analyst
About the position The Fraud Analyst will review, analyze, and transfer referrals of alleged and confirmed fraud incidents to the enterprise fraud case management system. The Fraud Analyst will review available information and communicate regularly with the multiple Wintrust Financial Corporation lines of business to discuss the nature of referrals, obtain pertinent documentation, and update the case management system as appropriate. All job duties will be completed in accordance with policies, procedures, applicable Federal regulations and SLA agreements under the principles of the Operations Mission Statement.
Responsibilities
- Review and transfer Fraud referrals (check, deposit, ACH, P2P, B2B, Wires, and Loan) to Verafin daily
- Conduct weekly linked case analysis
- Monitor branch fraud reports and perform extra due diligence on accounts to control risk to the bank
- Review any other unusual account activity as warranted
- Complete all relevant compliance training on schedule
- Support other teams in the Information Security, Security, and fraud departments
- Assisting in establish the Fraud Management policies and Fraud Risk Management Program procedures
Requirements
- 2+ years’ experience in fraud, fraud claims, fraud disputes, loss prevention, BSA-AML, banking operations, banking retail, compliance risk management or law enforcement
- High School Diploma or equivalent
- Fraud Case Management experience (Verafin, Alloy, Actimize, ACI, FIS Falcon, etc)
- Proficient in computer skills including Microsoft Word, Excel, Outlook, and other Office programs.
- Strong attention to detail, decision making and problem solving.
Benefits
- Medical Insurance
- Dental
- Vision
- Life insurance
- Accidental death and dismemberment
- Short-term and long-term Disability Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- Traditional and Roth 401(k) with company match
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan at 5% discount
- Critical Illness Insurance
- Accident Insurance
- Transportation and Commuting Benefits
- Banking Benefits
- Pet Insurance