General Application - Operations
Description
Thank you for your interest in joining the RWM team! While we may not have an open operations role that aligns with your background today, we’re always excited to connect with talented professionals who are passionate about supporting the mortgage process and delivering an exceptional experience to our loan officers and clients. RWM’s Operations team plays a critical role in ensuring loans move efficiently, accurately, and compliantly from start to finish. Team members collaborate closely across departments, contribute to process improvements, and help uphold the high service standards that define how we work at RWM. By submitting a general application, you’ll be considered for future operations opportunities, which may include roles supporting loan production, processing, underwriting, closing, post-closing, or other operational functions as openings become available. Applications are reviewed as new opportunities arise. If your background aligns with an upcoming need, a member of our team will reach out directly.We appreciate your interest in RWM and look forward to possibly working together in the future.Requirements
Required
- Minimum of 1 year in a Residential Mortgage Lending role
- Foundational knowledge of conventional, FHA & VA loan programs
- Comfortable with Microsoft Office applications
- Excellent community and customer service skills over the phone, email & Microsoft Teams Chats
- Strong organizational and multitasking abilities
Preferred
- Undergraduate degree desired but not required
- NonQM and non-agency loan program experience
- Familiar with Encompass and nCino
- Ability to effectively interact with operations and sales teams
Summary
Our commitment to excellence is reflected in our workplace culture, which has earned us repeat recognition as a Top Workplace, with honors for employee appreciation, professional development, well-being, and innovation. With access to upper management and a platform to share your ideas, we’re committed to investing in our team members’ growth and we offer a variety of development opportunities and growth avenues. Ready to make a difference and advance your career? Join our award-winning team and achieve your career goals with us!
1 year in residential mortgage lending; knowledge of conventional, FHA & VA loan programs; proficient with Microsoft Office; strong client service via phone, email, and Teams; well-organized and multitask.
Key Responsibilities
- moving loans
- collaborating across departments
- upholding service standards
Job Details
- Category: Business Operations
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — San Diego or United States
- Languages: English
About RWM
A mortgage services company focused on mortgage processing, loan production, and exceptional client service. — Industry: Finance