General Liability Claims Representative
Job Description
General Liability Claims Representative (Property Damage) Job Summary Seeking a dedicated and experienced General Liability Claims Representative (Property Damage) to join a team. This role involves managing a portfolio of low to moderately complex general liability claims, including property damage, bodily injury, and construction-related claims. The ideal candidate will have a strong understanding of commercial lines products, policy language, and effective claims handling practices. This is a fully remote position, offering the flexibility to work from anywhere while contributing to a dynamic and growing organization.
Compensation
Package - Salary Range: $80,000 - $95,000 per year + bonus opportunities - Competitive benefits package, 401(k), paid time off, professional development opportunities, etc. Responsibilities - Investigate, evaluate, and resolve low to moderately complex general liability claims, including property damage, bodily injury, and construction-related claims. - Analyze and interpret commercial policy language to determine coverage and communicate decisions effectively through written correspondence, including reservation of rights and denial letters. - Evaluate damages, establish reserves, and escalate cases with potential exposure above authority levels. - Negotiate fair and accurate claim settlements in good faith. - Manage litigated claim files, collaborating with defense counsel to execute appropriate plans of action and bring cases to resolution. - Retain experts and vendors as needed to achieve optimal claim outcomes while controlling expenses. - Maintain accurate and detailed documentation in a paperless claims system. - Communicate with internal departments regarding claim developments and trends. - Demonstrate an understanding of reserving requirements and philosophies, maintaining appropriate reserves on all assigned files. Qualifications/Requirements Experience: - 3-5 years of experience in adjusting commercial liability claims, with a proven track record of increasing responsibility and excellent customer service. Licenses: - Must hold a public adjuster license in Florida and/or Texas, with the ability to obtain additional licenses as needed. Education: - College degree preferred; high school diploma or equivalent required. Skills: - Strong understanding of commercial lines products, policy language, exclusions, and ISO forms. - Proficiency in claims handling and litigation management. - Excellent written and verbal communication skills. - Ability to manage workloads effectively and meet quality and quantity production goals. #LI-BC1