Health Information Specialist 1

This is a Fully Remote Job About Our Client: The organization operates a data collaboration platform focused on healthcare, addressing the challenge of securing, accessing, and utilizing health data effectively. It provides critical data solutions for various entities in the healthcare ecosystem, including providers, health plans, researchers, and life sciences companies, facilitating improved health outcomes through better data connectivity and use. About the Opportunity: The HEALTH INFORMATION SPECIALIST 1 role is responsible for processing release of information requests, specifically medical record requests, ensuring accuracy, timeliness, and compliance with privacy regulations. This position safeguards patient privacy while delivering high-quality customer service and supports the organization’s mission by managing health information securely and efficiently. Responsibilities: Process requests for patient health information following policies and procedures. Maintain confidentiality and security of privileged information. Use company and facility software effectively. Adhere to codes of conduct and policies. Communicate issues or workload fluctuations to management. Assist with additional duties as required. Ensure attention to detail in handling medical records. Apply medical privacy regulations consistently. Manage patient health records and ensure HIPAA compliance. Prepare new patient charts from various sources. Ensure accuracy and completeness of medical records. Create digital images of documents for electronic records. Respond to internal and external patient record requests. Handle inbound and outbound calls. Assist with walk-ins and administrative duties (faxes, mail, data entry). Schedule pick-ups as needed. Train associates in health information services. Generate reports as directed. Meet or exceed productivity expectations. Participate in operational improvement initiatives. Mentor staff for professional development. Inform leadership of challenges and opportunities. Support regional training, mentoring, and coverage. Assist with onboarding new employees. Perform quality assurance tasks. Lead staff training sessions. Perform other duties as assigned. Requirements: High School Diploma or GED. Minimum age of 18. Ability to commute between locations if needed. Availability for overtime during peak periods. At least 1 year of health information experience. Basic computer skills. Proficient with phones, fax, printers, and office equipment. Professional verbal and written communication in English. Detail-oriented with a focus on accuracy and compliance. Strong data entry skills. Ability to work independently and manage changing priorities. Organizational and multitasking skills. Ability to respond quickly in a fast-paced environment. Presentation skills for small groups. Problem-solving and forward-thinking abilities. Pay Range and Compensation Package: The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Benefits & Perks: Paid time off (PTO). Health insurance. Vision insurance. Dental insurance. 401(k) savings plan. Tuition assistance. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.