[Hiring] PRN Remote Call Center Specialist @BJC HealthCare
Role Description BJC Health is looking for a PRN (as needed) Remote Call Center Specialist!
- Handles large volume of incoming customer inquiries; utilizes customer service skills and tools to accurately identify, research and respond to the customers' inquiry.
- Supports hospital marketing efforts through referrals to physicians, services and class/event registration.
- Maintains accountability for accurate data entry and maintains patient privacy and security as outlined by HIPAA.
- Communicates in a professional, positive and respectful manner; provides a high level of customer service when handling telephone calls and responding to e-mails.
- PRN opportunity, candidates should have the ability to work between the days of Monday-Friday, 8a-6p.
Qualifications
- High School Diploma or GED
Requirements
- No Experience
- No Supervisor Experience
Preferred Qualifications
- Experience: < 2 years
Benefits
- Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance