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Human Services Program Representative 1

Work from home Full-time role Hiring

About the position Step into a meaningful role as the Human Services Program Representative 1 with the Department of Human Services (DHS), Office of Children, Youth and Families. In this position, you help strengthen services for children, youth, and families by reviewing programs, guiding agencies, and supporting improvements. Your work promotes high-quality practices and reinforces important standards across communities. Join the Central Region team, where your expertise drives strong outcomes and helps shape a positive future for families throughout the region. This position provides consultation, evaluation, and administrative guidance to public and private agencies that serve children, youth, and families. The role involves reviewing services, analyzing data, and ensuring that programs follow state, federal, and departmental standards.

Responsibilities

  • Conduct on-site surveys and reviews to assess services and provide helpful guidance to agencies
  • Analyze data and evaluate allegations of child abuse in approved public and private agencies and recommended actions
  • Assess programs to ensure goals, objectives, and required standards are met
  • Prepare and present evaluation results and improvement recommendations to agency leaders, boards, and county officials
  • Review contracts, audits, and reimbursement requests to confirm spending supports program goals
  • Recommend policy updates and assist agencies with understanding and implementing departmental requirements

Requirements

  • Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or An equivalent combination of experience and training.
  • Meet the PA residency requirement.
  • Be able to perform essential job functions.

Benefits

  • Telework opportunity (up to three days per week)

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