Inside Sales Representative
Is This You?
Axiom is seeking a motivated, customer-focused Inside Sales Representative to join our Connectivity Team. This position is responsible for supporting sales activities, maintaining customer relationships, managing orders and quotes, and ensuring customers receive timely and professional service.
The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced, team-driven sales environment.
Location Details:As the Inside Sales Account Manager for our growing customer base, your key responsibilities include:
- Complete daily sales calls, document outcomes, and follow up with customers.
- Support the Connectivity Team with daily sales activities and account management.
- Manage incoming customer emails, requests, and inquiries.
- Process customer orders and coordinate necessary adjustments with the order entry team.
- Maintain product catalog information, including new product setups, discontinued items, and pricing updates.
- Manage price protection requests for inventory on hand and in transit.
- Submit cost requests and coordinate pricing information.
- Enter, track, and update customer quotes using Stations CRM.
- Send approved quotes to customers and follow up on outstanding opportunities.
- Coordinate defective product returns and RMA requests.
- Enter and track product evaluations using Stations CRM.
- Assist with managing sales opportunities and maintaining accurate CRM records.
- Collaborate with team members and provide backup support as needed.
- Previous sales experience preferred; 2 years of industry sales experience is a plus.
- Two-year college degree or equivalent experience preferred.
- Excellent customer service, communication, and phone skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Self-motivated with the ability to work independently and take initiative.
- Comfortable working in a fast-paced sales environment.
- Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
- Experience using CRM software preferred.
- Strong attention to detail and ability to follow through on customer requests.
Previous sales experience preferred; 2 years industry sales a plus; two-year college degree or equivalent preferred; proficiency in Microsoft Excel, Word, Outlook, PowerPoint; CRM experience preferred; strong customer service and organizational skills.
Key Responsibilities
- making sales calls
- managing customer accounts
- processing orders
Skills & Tools
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, CRM
Job Details
- Category: Sales
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — Austin or Irvine
- Languages: English
Benefits
- Generous paid time off
About Axiom Upgrades
A provider of memory and storage products to resellers, distributors, and OEMs. — Industry: Information Technology